PC Geeks Computer Repair

These guys are top notch!!! Not only did they fix my laptop in a flash, they helped me determine what what the best economical solution for me, instead of trying to upsell something I didn't need just to make a profit. They are so knowledgeable about technical aspects of computers, printers, etc., and they don't mind taking the time to educate for better understanding. Should I need something in the future, they definitely have my business. HIGHLY recommend!

- Suzanne Hurley

Brought in my gaming PC for some repairs and upgrades. The guy who runs it was extremely helpful. Took the time to listen to the issues, then explain why they might be happening and steps they'd take to fix them. Didn't try to over sell me on anything. In fact, advised against doing some upgrades and instructed me on how to do services they offer for a fee myself for a lot cheaper. Quick turn around time and no issues during the process at all. No issues with my machine either.

- Andrew S

Matt and his team took incredible care of us. We dropped off a laptop that was boot looping and they had it fixed within a few hours. Amazing job. I would highly recommend them to anyone having issues with their computer!

- Brad White

My laptop was stuck in loading page. It was a fully functional laptop (used for remote IT job) before that issue. Gave it to them. They charged 108 $ upfront and gave this back to us. They did a tremendous job of breaking the laptop to pieces and acted as if they are doing a big favor. I will let you guys form Your opinion. Edit : This is after the reply from PC geeks. I gave them a laptop with booting problem. When I said they acted as if they are doing a big favor, I mentioned the fact they have emphasized them giving a used Amazon cardboard box for carrying the dismantled pieces. This is the service we got for $108. Also they have said the laptop could not have been in functional condition. They DONT KNOW what they are speaking. Battery replacement they are accusing us was done one and a half years back. This was used for by an IT employee, for working remotely connecting to VPN.(This has such good configuration) till the previous day. I am not going going to trust them with hundreds of dollars when they don’t have the minimum accountability to put a laptop together that they have dismantled. I hope they won’t accuse me of giving them a dismantled laptop. THEY dismantled it. They say stories about missing screws and broken plastic. My question is this. With all the so called huge issues (?!) of missing screws and broken plastic , I GAVE A LAPTOP with booting problem( which means I was able to switch on the laptop, which means battery was working,) I DID NOT GIVE them a dismantled version to repair. Why can’t you even put it back together and give it back the same way I gave you ???? “ Readers please see the review for what it is “(just a normal customer’s lamenting who has nothing to gain by posting this review) and please be cautious. Hope the store will also be little more careful in their future service. If some fix is not possible, don’t make the situation worse and DONT blame the customer. The only reason I posted this is, it will be a record which will remind them not to be too cavalier. In an earlier low review by another customer PC geeks mentioned they don’t charge for diagnostic services, which they did for us. We were charged for diagnosing the issue(which we already did, we said to try with booting CD. PC GEEKs insisted that they will do their own diagnosis. For this THEY wanted to dismantle the laptop.) But it shows they are not completely honest and they are so careless. Hope they change their attitude.

- Siva Chithra

I recently engaged with PC Geeks on a data recovery project. Matt was exceedingly clear, consultative, and communicative throughout the entire process. The unique demands/nature of the project made it debatable as to whether we'd have a successful recovery. PC Geeks performed the diagnostic and then discussed with me the options we had in front of us. Two separate vendors attempted to work their magic, unfortunately, we were unable to perform a successful recovery. While certainly not what I wanted to hear, I know the team at PC Geeks and their vendors left absolutely no stone unturned and no possible solution unexplored. I'm confident they were all beyond exhaustive in trying to successfully perform the data recovery. Again, while not the result I was hoping for, I'm thankful to PC Geeks for their expertise, professionalism , and indefatigable attempts to find success. I confidently recommend them, and wouldn't hesitate to use them again in the future (and I've already made Matt's suggested changes to how I backup data).

- Jeffrey Morgan