Business Hours
Business Overview
Dr Laptop appears to provide tech repair services in Frisco, but customer experiences vary. Some customers report positive interactions with fast and effective repairs, including phone and laptop fixes. Conversely, some customers have reported issues with the quality of service, unclear pricing, and misdiagnosis, leading to dissatisfaction.
Services Offered
Most Recent Reviews
Amazing service! Have taken my phones to get fixed here multiple times and they are always able to fix the issue and twice have even fixed my problem for free. Highly recommend, they have saved me a ton of time and money!
- Cameron Spence
DON’T RECOMMEND!!! Please read the reviews I have spent over $500 to get my phone fixed with them and I keep having the same problems. I will not being coming here ever again as it’s only been 3 weeks since they made these repairs.
- Eliseo Maqueda
Great friendly, fast, efficient customer service. Carlos replaced my shattered screen on my iPhone. And then my phone looked so pretty I decided that I needed a new case while I was there. So I picked up a new phone case. And they replaced one of the keys on my laptop that had popped off. Reasonably priced. Would definitely recommend. Will be going to them again when I run into problems with my phone or laptop!
- Christine Deane
Worst service. No clarity on the service and cost they provided. My laptop's RAM configuration is 8GB+8GB. They replaced both with 8GB+4GB which they don't even told to me. I paid $54.11 for service and RAMs cost $37.88. Total $91.99. I asked them before picking up the laptop what RAM sized you inserted. They went in, opened and verified the laptop and said it is 8GB+8GB. I said ok. But today due to some issue with laptop I opened back panel. When I see it is 8GB+4GB only. I called them again and asked about this, they don't have proper answer why they changed the RAM configuration and why told it wrongly to me. They told there will be extra charge $25 to insert 8GB RAM. I asked them what is the exact cost of each 8GB RAM. They said it is 60$. Whatever the amounts that they are telling is not tallying at all. No clarity on the cost at all. And also they hidden about the RAM size they decreased even after I asked about the same before picking up. I didn't like the service at all.
- Hari
Actually, my laptop turns on, but the screen is not showing up for Acer Predator, so I reached out. I did basic troubleshooting for my laptop and didn't work. So i have landed here to get that fixed. The laptop isn't fixed and simply said it's not working. they didn't even tell me what is the problem or what should I replace and how much it costs. waste of time and money.
- ABHILASH VEMULA