Dr. Cell Phone
4.5 (477 reviews)

Business Hours

Monday
10AM-7PM
Tuesday
10AM-7PM
Wednesday
10AM-7PM
Thursday
10AM-7PM
Friday
10AM-7PM
Saturday
10AM-7PM
Sunday
11AM-6PM

Business Overview

Dr. Cell Phone is a computer and cell phone repair shop in Frisco. Some customers report quick repairs and professional service, particularly for iPhone screen replacements. However, other customers report negative experiences, citing poor quality parts, additional damage to devices, and unsatisfactory customer service.

Services Offered

PC Repair
Mac Repair
Phone Repair
iPhone Repair
iPad Repair
Android Repair
Hard Drive Recovery
Screen Repair
Laptop Repair
Virus Removal
Computer Sales
Network Setup
Remote Support

Most Recent Reviews

6 months ago

Dr. Cell phone attempted to repair the camera on my S21. They put in a cheap aftermarket camera that didn't fit in the phone, causing the back plate to not sit flush with the phone housing. After providing a very poor quality repair, they refused a full refund. I took the phone to another repair shop where they found damage caused by Dr. Cell Phone. Dr.Cell Phone cracked a board in the phone by over tightening a speaker screw. This caused a full replacement of a previously non damaged speaker housing. Do not do business with this place. They provide poor quality service and poor quality parts, are extremely dishonest, and refuse to be accountable for their actions. If you read below, you will see that many of their employees have left reviews to increase their review score. They do not know what they are doing.

- Michael Maddox

2 months ago

I have come here twice now to have my iPhone 15 Pro Max screen fixed. The guy working there was quick and listed my several options to choose from in terms of pricing and the types of screens. He was very professional and knew what he was talking about. I would reccomend if you need an emergency quick repair within 10 minutes or less. He knows his models of phones very well.

- Justin Norton

a month ago

Scamm I broke my iPhone screen on my 14+ pro max came to his store he charged 180 and put a $20 JFK digital display screen on my iPhone from Alibaba when I complained my screen was moving slow like I’m on iPhone 6 he yelled at me to tell me I’ll take it off knowing I need a phone he put his cheapest screen bad customer service scam don’t shop

- Cashflow Vlogs

7 years ago

These guys changed the screen on my iPhone after water damage. Good thing that my phone is working again. The bad thing that they installed not original Apple retina display. Some crapy Chinese display. Very poor visibility on the bright sun. I understand that original display can be more expensive, but they had to tell me about it and give me a choice what display to choose, original retina and more expensive or cheaper one. I expected that I ll have original display replacement. On the pictures you can see comparison original Retina and not original on my phone.

- Artem Bondar

a month ago

Poor quality service, caused additional damage to phone which caused it to need full replacement. Take your business elsewhere.

- Greg Smith