Cell Phone Repair Frisco Tx| iTechFix

Terrible experience. I brought my niece’s phone here after she dropped it and damaged the back. They took longer than the quote time and I’m pretty sure they needed more time but did a rush job as I had been waiting in their lobby for over 30 minutes. They gave the phone back to me with tape all over it and told me to leave it on for at least an hour so I was unable to see the damage until I had gotten home and taken the tape off later. First, the screen is all scratched up, there was no screen damage beforehand. They also damaged the back where they pried it open to do the repair. They also sold me a phone case that doesn’t fit after I even confirmed it would fit and was the right case with the sales associate. The case is extremely tight and you can’t pop the phone in and out of it, but when you finally do get the case on, you can’t even use it because there’s no space for the power button so its constantly applying pressure and turns the phone off. I normally go to a phone repair place next to my house but only used this one since we were out in frisco and my niece was upset she damaged her phone. I have no clue how this place has so many good reviews. I will never go back and would recommend others to stay far away.

- Emma M

Sean was extremely quick. I was in and out if there in ten minutes. Best of all, he gave me a great deal on my iPhone X screen replacement. I would say it’s the best price I paid so far on a screen replacement by far.

- Esteban Quintanilla

Was passing thru town and they were able to fix my S21 ultra that was completely shattered in 30 minutes. They did a awesome job and even asked if I priced the repair elsewhere so they could beat the price. Thanks Sean. Awesome job!!!

- Kyle

Great store for phone fix and accessories. Their prices are very reasonable.

- Dallas

Good prices compared to other shops I called . I am happy they were able to fix my water damaged phone.

- Erin Rockett