Business Hours
Business Overview
Geek Squad in Farmers Branch, TX, provides computer repair services and has a mixed customer experience. Some customers report positive experiences with quick fixes and helpful staff, while others find the service to be inconvenient or restricted by Best Buy protection plans. The reviews indicate a range of services offered, including both hardware and software repairs.
Services Offered
Most Recent Reviews
Lady by name Dolce at geek squad Gave me an attitude. One of their sales people told me a week ago just sign up to Best Buy total and then bring your computers and they will repair them and will upgrade them. When I showed up with my computers, Dulce told me no you need to go back and make an appointment. Take your computers away. When I asked how to make an appointment, they tried to make a difficult for me like it is extremely difficult to make an appointment and there is no way online that you can do that.
- 111dandoon
I came in about my 2016 laptop which had a broken hinge but otherwise works fine. Will was wonderful, very helpful and honest with me about my options. Unfortunately if you don't purchase and maintain a Best Buy protection plan, it seems like there's nothing they can do for you, at least in my case with an "old" device... I will have to work with Dell and try and get it fixed elsewhere. I was willing to spend money to get it fixed, of course, but they couldn't help me. Still, I appreciate the honesty and the time he took to answer all my questions. Thanks, Will and team!
- Kylie C
Fixed everything in two days. My pc had the blue screen of death for about a year and a half, and they were able to fix it without wiping the computer clean!
- Chris Flynn
I brought my son's electric shaver in to be repaired because I tried to clean it, and when I opened it up, all the little pieces fell out. I could not put it back together. The person at the Geek Squad desk, put it all together very quickly and checked it out to see if it was running ok. I did not have an appointment, but he took the time to check it out and knew how to fix it. I really appreciate him repairing this so quickly. Gladys Pully
- Gladys Pully
Was always a treat to go twice a year. Very disappointed in my trip this week. I know COVID has made some difference but the Beau desperately needs new mattresses. A bottle of soft drink is $5.30. Went across street next day and got 2 bottles for $3.00. Slots are not paying and no more $10 blackjack tables. There were 2 $15 a couple of $25 and others were $100 minimum. Doesn't make sense. I play $10 typically and usually put out more but making these minimums are gouging. May be spending my time someplace else on my way east.
- Tona Payne