ER Computer Doctors

He did what no one else could. I've been a long time customer of ER Computer Doctors both for personal and business needs. Last month, I took Carlos a damaged external hard drive with irreplaceable family pictures and videos. I hadn't transferred my info to the cloud out of laziness. Carlos was able to recover my pics and videos. Not only did he do this but he told me that if he was not able to do it, he wouldn't charge me for attempting it. Once he called me and said it could be done, he told me where to buy a new hard drive, recommended various sites for cloud storage; I was able to go and buy the replacement and take it to him. He didn't try to sell me anything I didn't need and he was honest about how fast he could do it. I'll keep returning based on his excellent customer service.

- Ana Cristina Linder

Excellent service and very talent guys. This is the second time I bring a laptop to these guys, and they always surprise me. I have a very old Dell XPS 15 laptop I purchased on 2011 with an excellent sound system, so replace it was not an option. The fan belt was making a horrible noise when playing videos, so it was really annoying. Carlos checked my laptop, found the problem, ordered the replacement and solved it in one week. Two weeks ago I brought Carlos another one year old DELL laptop that has been causing me many headaches. The DELL support center wanted to charged me with almost U$300 plus taxes to replace, according to them, the LCD display. I told Carlos that I didn't want to spend too much money in this useless laptop, and I have lost my hopes in recovering it. Carlos told me to leave my laptop for a pair of weeks to check and see what he can do with it. He called me two days ago to pick up my laptop. It is working perfectly as a new brand one. What I paid for his service was lower than the one DELL wanted to charge me. I really recommend these guys, they know what they are doing.

- Hermilio E Guerrero

I have been a customer for many years and I have always received prompt and professional service. The first time I went it was out of desperation when I thought I had lost all the stuff in my computer and not only was Carlos able to recover everything, he managed to do it within 24hrs. That is impressive and won a loyal customer for life. I have recommended many people thru out the years and so far everyone has been very happy with them, this last time I had my computer repaired my computer was frozen and wouldn't start to windows and again they managed to get me back in working without a problem. Thank You

- Victoria Gillette

Called for a business office set up. They set up an appointment for that same day, arrived promptly, then proceeded to set up my office! Paid exactly what I was quoted over the phone and now my office computer, phone, fax, and all corresponding wires and boxes neatly tucked away! These guys will be my go to guys from now on. Carlos explained everthing so that I understood what he did. Great customer service coupled with professional work!

- George Medina

I have used the services of ER Computer Doctors twice now in the last several months, once to remove a nasty virus from my computer and later to upgrade an older laptop to Windows 7. Both times, I was very pleased with the quality of service and the speed at which it was handled...and the price was reasonable. They talk at length with you before beginning work to make sure all parties are on the same page as to what will be done. Don't hesitate to call these folks, you will not regret it.

- Dave Wise