Cell Phone Repair, Screen Repair - Premier Wireless - Zaragosa

I had an incredibly disappointing experience at this phone repair shop. I brought my phone in for a screen replacement, and the process took way longer than expected—almost a week! When I finally got my phone back, the screen was misaligned, and there were visible scratches on the edges. The staff was unhelpful and didn’t seem to care about my concerns. I also noticed that my phone started overheating shortly after the repair, which never happened before. When I asked about it, they just brushed it off. Definitely not returning here again, and I wouldn’t recommend it to anyone.

- Juana Pelona

I am doing this review to have an answer for my brother's cell phone that you lost, you have to be responsible for your mistake! My brother took his cell phone to this location after less than two weeks, my brother went to ask for the diagnostic and pay his bill to have it fixed, arriving at this location they tell my brother that they are moving to a new locations and they put all the phone in a box in the warehouse (this is the address of the new location 12244 Montana Ave. #100 Next to walmart joe battle/montana) they tell him that they will look for the phone and they will call him back, Due to this my brother bought a phone while they returned his phone, the weeks passed and there was no response, He do not receive any calls from them, so my brother goes to ask for his phone again, and they tell him that the phone was lost and that they will not be responsible because according to their policy after a month they have a device They will keep it, at first they told my brother that it was 3 months and apart from that it was not his fault THEY LOST HIS PHONE IN LESS THAN TWO WEEKS, I ask for justice and for his phone to be returned because of the abuse and lack of professionalism of their part! I WANT A FAIR ANSWER!!!

- Perla Marin Navarro

I don’t know what these people are complaining about below me. I had great service with them. From my understanding these people below were bad customers when I was there they were really rude! 100% would get service with them again!

- Omar Mendoza

If I could give this place a 0 star review I will definitely do it❗❗❗❗❗ They stole my brother phone❗Please read don't go to this place❗ After the diagnostic he tried to pay for the repair they told him the phone was on the warehouse because they were moving to another site that they need to look for the phone first then they will call him Something that never happen they never call my brother went to the store several times and now they say the phone it's no longer in the store how sad how can this happen and they don't even offer a solution ☹️

- Estrella Marin

Arian was cooking up a Ps5 in the back (fixing). I walked in told him I was on a time crunch to make it to class, Arian replaced my battery and screen in timely manner, I was able to make it to class and phone works perfectly. Great service, great people.

- oscar rangel