Business Hours

Monday
Closed
Tuesday
11AM-6PM
Wednesday
11AM-7PM
Thursday
11AM-7PM
Friday
11AM-7PM
Saturday
10AM-7PM
Sunday
11AM-4PM

Business Overview

KB Wireless is a highly-rated repair shop in DeSoto, TX, offering a variety of services for phones, tablets, and computers. Customers consistently praise the friendly, helpful staff and reasonable prices. The shop is known for quick turnaround times and a commitment to excellent customer service.

Services Offered

PC Repair
Mac Repair
Phone Repair
iPhone Repair
iPad Repair
Android Repair
Hard Drive Recovery
Screen Repair
Laptop Repair
Virus Removal
Computer Sales
Network Setup
Remote Support

Most Recent Reviews

5 months ago

Great service! Great selection! Great prices! My phone got run over by a car on my FIRST DAY IN NY for a three week stay. Although it was still operable, I chose to wait until I returned to TX to get it fixed because I KNEW that the price would be reasonable and the wait would be short! I was not disappointed! KB Wireless is officially my “phone/tab/ electronics” go-to shop!!

- Gwen Hughes

4 months ago

Broderick and Chris were really great! Knowledgeable and personable. I appreciated the explanation of what was wrong with my phone and the fact that they aren’t just out to make a quick buck. I was even able to purchase a phone before leaving…. I will definitely do business with them again!

- Eboni Leon

3 months ago

⭐⭐⭐⭐⭐ "Above and beyond service!" I can't say enough good things about KB Wireless! "Great customer service" doesn't even begin to cover it. I called several repair shops about fixing my iPhone 13 screen, but Broderick’s polite tone and willingness to patiently answer every single one of my questions is what set KB Wireless apart. When I arrived at his shop in Desoto Market, I was met with even more kindness and professionalism. Not only was my phone fixed with care, and in less than an hour, but Broderick went above and beyond by adding a free screen protector and even helping me with tips to unlock my phone, which I hadn’t used in months and had forgotten the password for. And the best part? When I mentioned I might not be able to pick up my phone immediately, he offered to have it Ubered to me! As someone who has had a lot of phone repairs (we’re talking at least four times a year), I’ve never experienced such top-tier service or that kind of convenience. KB Wireless is now my go-to for all things mobile. Thank you, Broderick and KB Wireless—you truly deliver 100-star service!

- MelanieRose Manning

a month ago

I had a problem with my charger port, came here and they got it fixed in less than an hour and not expensive at all! Super nice welcoming people, definitely recommend coming here for any phone repair services!

- gisselle ayala

3 weeks ago

I love this place, their customer service and helpful attitude is BAR NONE! Go check them out, you won’t be sorry! Value, Availability and Affordable👌🏾

- Vernona Carter