Cell world Phone Repair & Accessories

DO NOT GO HERE! this place sucks! these people suck! their products suck! after going 4 to this location 5 times, my phone is worse than it originally was. this place is dirty and all their products are fake, knock offs, or stolen. go somewhere else unless you are in complete control of your anger issues.

- Shannon Donovan

I was in a panic. My phone died! They got me back on track in one day. I'm very pleased.!

- caranina lavender

The girl that answered the phone was very nice, but the prices are very high for repairs. They need to learn how to adjust their pricing so they can compete with other people In Denton .

- Lloyd Smith

Came in to get my iPhone 11 screen fixed. They fixed it in no more than 2 hrs! The price was the best I’ve found yet and their service is great. I will continue to come here! Thank you!

- Destiny Rose

Absolutely the worst experience I’ve ever had. Had 3 or 4 screen replacements in my life and never has a place completely ruined my phone after having it. I took it in with a simple ghost-touch issue, LITERALLY NOTHING ELSE WRONG WITH THE PHONE, and asked to have the screen replaced. When I received the phone back it had a terrible screen, Face-ID didn’t work (before you come here just be aware you’ll never be able to use Face-ID again with their screens because another woman came in with the same issue when I came in for a refund that I didn’t end up getting), the phone started overheating not five minutes after leaving the store to the point of having to put it in front of the air conditioner in my car just to not give me the temperature warning that disables the phone. I took it back to the woman who “fixed” it and told her and she told me that it was my fault because I’d “obviously dropped my phone multiple times before” and continued to make other excuses and said that the phone was completely fine. Throughout the day It wouldn’t charge because the phone got too hot that charging would be disabled. The phone continued to get slower and slower and battery drained 5x faster than it ever did until the point where it completely died. No apple sign, no battery sign, wouldn’t charge, nothing. Whatever they did to my phone killed it completely to the point where even Apple said it was unrecoverable. I had to get a brand new phone, and when I went back to this store the next day to get a refund (when I honestly should’ve included the price of the new phone I was forced to buy because of them) they refused and told me that there’s no way what they did could’ve caused that, basically called me a liar, and said that they “don’t do refunds at that store”. I have never been in the presence of such bad customer service and I cannot stress how much you SHOULD NOT COME HERE. I lost precious pictures and text messages from loved ones that I’ll never see again that were on that phone and to be met with the complete lack of empathy or compromise was utterly ridiculous and disgusting. If you care about your phone don’t take it here. Period.

- Meredith Blattner