Copperas Cove Computer Services

Great business. They take care of all my computer and network needs for both of my businesses. We could not be more pleased. The owner and employees are all extremely knowledgeable and helpful. They provide faster service than any other business I deal with, and they do it for a very fair price. They have been able to quickly diagnose and fix problems for my father's office when other companies could not. The owner is extremely honest and is great at communicating the issue and what is needed. 5 stars because there is a not an option for 6.

- Dennis Carlson

I brought my computer here awhile back. They were unable to resolve the issue. I got my computer back with dust and debris behind the screen. I should have called them about that but I just didn't want to deal with it anymore. I also had to speak to managenent to get my refund. They were trying to make me pay for a part that didn't work. It was overall an unpleasant experience. I have since moved and decided to take my computer to another business. Upon removing the screen, there was more damage than I thought. There were bent prongs, disconnected wires and missing screws. I personally wouldn't recommend trusting these people with your devices.

- Ashley Bockenstedt

I brought my laptop in because a screen I replaced was lighting up but showing no picture. I took it here to have someone more experienced than I troubleshoot. I walked in on a Friday and was assured I'd have it looked at almost immediately. He had one desktop on the counter that he needed to get to first. I work in the oilfield so my schedule is hectic and I'm gone for weeks at a time. 2 weeks went by and I heard nothing so I dropped in. When I did and asked about it he told me that the screen wasn't working and that he would need to order a new one. I explained the screen was new. He said "oh" and that he didn't know that and it wasn't in the notes even though it was him that I first spoke to. He told me he'd take another look and call me. This got crazy at work I was out of state for 6 weeks. During this time I got no calls or updates. When I came back I dropped in and he told me he believed the screen all together was faulty. I asked to have my broken computer back. He didn't charge me (thank god) but when I got my laptop back my charger was missing. He looked for 20 minutes called someone else asking about it noone knew where it was. Told me he'd continue looking and call me when it was found. Work happened and I was gone for 2 more weeks. No calls, nothing. I dropped in asked about my charger and it was like they had no clue about it. Wasted my time another half hour and found nothing. It has now been another 6 weeks and STILL NO CHARGER AND NO CALL. I'll cut my loses. Very unprofessional, I would seek other businesses before heading this way. Sorry bud I hate that this had to be done but it is what it is.

- Christopher Gomez

Prices are unbeatable compared to any other computer repair places from Cove to Belton. They were a little slow diagnosing my laptop, but it is completely understandable with covid and remote learning starting back up. When I picked up my laptop, the tech had forgotten to put in the authorization code for the software. I took it back the next morning and the gentleman inside immediately paused his other repair and fixed my issue! I'll be bringing my second laptop here for repairs next and they definitely have my business in the future.

- Ellyn Martin

Copperas Cove Computer is the very epitome of excellence, integrity, and great customer service. They have been an anchor business since i came here in 1998. They were able to diagnose the mysterious symptoms of my computer with speed and accuracy. My only regret is that i didn't use there services more!

- Akan King