uBreakiFix - Phone and Computer Repair

These guys are great! Friendly and prompt service. I waited in the lobby to have my phone repaired as it would not charge. More than likely it needed a new battery. After a few moments they came back and said it is charging now and there is no charge as they didn't need to replace the battery. It's hard to find company's like this with such good customer service. I will definitely be back if I need service again.

- Brad Carter

The guys here were very understanding about my situation. My phone screen randomly quit working, causing me to not have access to anything. Most importantly were the text messages from my brother that passed away not long ago. I don't have much to remember him by, so they are very important to me. Everyone that worked there were so nice even after me coming back multiple times. They came up with ideas to get them off and worked hard to get them for me and even put a copy of them on an extra storage card. I am forever grateful and highly recommend them! 🙏🏼

- Carmon A

Do NOT take you device. Complete unprofessional handling. I took my phone in to replace lens during which the employees mentioned they “accidentally” damaged the screen and replaced it for free. Noticed multiple software issues and when asked about it, was informed to raise a case by calling customer support. The case officer was completely unprofessional. Tried to sweep the issue under the rug saying lens replacement does not cause software issues (the cracked screen was conveniently left out during the information gathering stage I reckon). Once I explained the entire situation and provided diagnostics from Apple showroom (as per the request of the case officer) which stated sensors were damaged, they ghosted me for three weeks despite dropping multiple emails and voicemails. Finally caught a hold of the case officer (only when I called, they never responded back) post which they kept beating around the bush saying they are looking for a solution. More than two months had gone by and they are still looking for a solution. They were irresponsible and unprofessional in handling the issue.

- Prasanna Vengatesh

If you need your phone fixed do yourself a favor and come here! They had great customer service, and my phone was fixed same day. I can't say enough good things about them! Saved me a trip to Frisco Texas, and the stress of mailing my phone to the manufacturers.

- katonakatsuki

I had no issue getting a new screen ordered for my Nord 10 One+. It took a week to come in and I dropped my phone off when parts were there, it was repaired just like new in the time it took me to go the Dr and have dinner. I had asked for a screen protector to be ordered ahead of time, but it didn't get on the list and they didn't have one in stock so they did a liquid screen protector treatment on the house and I tipped him $20. Very pleased with their service and friendliness. So happy I don't have to re-learn a new phone too! Highly recommend

- Melissa Lynn