ECP Computers & More

I recently brought in a computer to ECP due to broken hinges and a RAM upgrade, and there are a couple of things I want to talk about. For starters, they were very patient with me and answered all the questions I had regarding the repair. They spoke well with us and didn’t leave us in the dark during the actual repair. When it came to the actual repair, it was done well and during the time I had the laptop back, it worked perfectly. However, the repair went sideways and caused the built-in RAM to read incorrectly, and what caused me to rate this business five stars is because they helped me out with a new laptop to make it right. Lo and behold, the RAM reads properly and I left as a happy client. Lastly, their prices were fair. My repair totaled around 220 with tax, and I’m fine with it since it was a fair price for the job in my opinion. I can never give enough thanks to this company, and I wish the owners and technicians the best business success and luck in the years to come, and I hope I get to do business with them later on.

- Gerardo De La Torre

Exceptional service, explained and educated on issue and how to avoid it recurring for my son's gaming computer. Highly recommend! He has computers and parts, etc. in store for purchase as well. When I am ready to buy myself a new laptop this is where I will go.

- Heather Stavinoha

ECP Computers is the gold standard when it comes to customer service. They are knowledgable, fast, and most importantly incredibly friendly. I had some PC issues so I called around to other shops and no one would even look at my PC for less than $150 to run diagnostics. Then I called EPC and they ran diagnostics for free! They quickly diagnosed the issue and repaired my PC for 1/3 the price I would have had to spend elsewhere and had a fast turnover too. I was already sold on them but 2 weeks after I got my PC back my power supply went out, so I called EPC and they helped me over the phone to try and troubleshoot the issues but I had to take it back in. Initially thinking I was going to have to buy a proprietary part which I was not looking forward to. Once I got to the shop they went above and beyond and researched different power supplies and found one that would work. They swapped the power supplies out for me right then and there and saved me a couple of hundred dollars. I can not recommend them enough! So if you are in the Southeast Texas area and you have any computer issues or are in the market for a PC PLEASE PLEASE PLEASE check out EPC, I promise you that you will not be disappointed!

- Jordan Gonzales

Today me and my husband visited ECP Computers for the first time and was waited on by Brandell (Brandyl). As I listened to him and my husband talk about increasing ram in a computer, storage, a NAS device, gigabytes, and so much more, I knew we were in the right place. Brandell was SO very knowledgeable, patient, honest about pricing, and on what they could or could not do, and genuinely seemed to love his job. Even though we left without purchasing anything I will still highly recommend this store for your needs. Thanks for an amazing experience.

- Patti Adams

I had a problem with my computer of course. They had it for a week. Then said it was all done and ready for pickup. I showed up a few hours later. We'll it wasn't ready. He found a problem tried to fix it while I was there. No luck. Now it's all not working again. I'm just going to fix it myself or bring it somewhere that can fix it.

- Jamie Douget