Business Hours
Business Overview
Parts-People is a computer repair business with a strong reputation for providing parts and repair services. Customers often praise their quick shipping, knowledgeable staff, and helpful resources for DIY repairs. They specialize in providing parts for a variety of computer brands and models.
Services Offered
Most Recent Reviews
Complete LCD assembly for Dell G3 3500 bought more than 1 year ago... Broken again and this time hinges on the screen side... Edit : thanks for your answer but all I have been told is that the 1 year warranty is over and I can buy one again... :-) Edit 2 : Thank you so much for the partial refund.
- Olivier BDN
Just did my first laptop screen repair. After searching around for the right part, which was not obvious to me as I am not computer hardware nerd, I had found a few refurbished screens that might be the correct part. However, when I put my service tag into Parts-People, it came up with the correct screen assembly. The assembly was fairly priced, and arrived from Austin to my place in Seattle in less than 48 hrs in very protective packaging. B following a couple of You-Tube videos, I was able to disassemble the laptop screen and install the new one in about 1.5 hrs. It works fine, and the sharpness and clarity are excellent. I highly, highly recommend doing business with this company!
- Paul La Pointe
They were very professional and helpful on the phone line. Once I provided the dell service tag, the gentleman on the phone gave me the correct part number. The item arrived extremely fast with free shipping. The LCD was of good quality and packed very well. I definitely recommend them.
- Max Ci
I brought my computer to two other computer repair shops before I sent it to Parts-People. Neither of the two shops were able to help me! One of the computer shops recommended that I send it to Parts-People. Nathan, who is the owner of Parts-People, did not give up. He persevered and fixed it with professionalism and patience. What I found amazing was his honesty beyond honesty. After he sent it back to me, another problem popped up, and he told me to mail it back. He worked on it for hours; it was extremely complicated, and he did not charge me an extra penny for the additional repair! His reputation is warranted! A while later, I called him to ask him a question; he answered me with patience and expertise. It was an unusual experience to deal with Parts-People! Libby L Brooklyn, NY
- Libby Lesser
what an online retailer should be. easy to find the right part to fix my laptop. There was an especially helpful video plus text/image instructions to take apart the laptop (74 screws!) and swap out the failing keyboard -- an invaluable value-add.
- Tim McKenna