iPhone iPad Computer Repair Austin - Apple Repair Austin - Hi-Tech Gadgets Parmer Ln

Great place, brought my rig in to Jesse a few weeks ago, described the severe issues I was having, the following day learned I had thirty different viruses on my rig. Jesse cleaned everything up and was real nice when I asked if I could swap a few parts out. Without hesitation Jesse agreed and swapped the parts and now the rig is running better than ever. Thank you Jesse at Hi-tech Gadgets. Highly recommend!!!

- D3C!PH3R 339

A long time ago, I went to replace my battery since the battery life was draining fairly quickly (2-3 hours). The experience was neutral, they replaced my battery same day which was nice. I went home, used the phone for a bit. Since the new battery wasn’t fully charged, I charged it that night. Woke up and the iphone would not turn on again. No idea why, looked fine on the outside and I only kept it on my desk. I didn’t even have the phone for 24 hours with the new battery. Went back to the shop and they said they found lots of water in the iPhone. But I never recall dropping my phone or spilling water on my phone from the moment the battery was replaced. They ended up drying the phone and putting my old battery back free of charge. Very unsatisfied with the overall result of this experience. I wasted 60$ for a battery that didn’t last a day.

- Jake B

AMAZING service. Jesse helped me out when my iphone XR which previously had many cracks and scratches in the screen, had its last lap when I dropped it today, resulting in the screen erupting into pixels and glitches. He told me that he had a high chance of saving it, and returned my now perfect phone in tip top condition within only an hour. Price was more than adequate, and am very satisfied with the condition my phone is in now. He was so friendly, warm, and kind, and thought he was very professional. They know down here what they are doing! Your device can be trusted in their hands. Highly recommend, and will go if any other issues arise with any of my families electronics.

- Kathryn

I dropped a Samsung S10 cracking the glass covering the cameras. Made a few calls and found out I would be lucky if the camera lenses survived. I chose iPhone iPad Computer Repair for its location and hours. Before heading over, I called and the above was mentioned, camera lenses might not survive, but they could replace the glass. With a deposit of $46.60, parts arrived and I dropped off the phone for repair. Speaking with a tall skinny lad, he also recommended a tempered glass cover and I approved. Parts arrived within a day, an hour wait, I had my phone back. I started noticing photo quality issues rather quickly. I was a little confused as these issues were not with the 16MP ultra wide camera which had taken the original impact. But the 12MP telephoto lens. On close observation, I could see what appeared to be finger prints over the telephoto and ultra wide camera. I attempted to clean the glass thinking it was on the outside. It was clearly something under the glass. I was disappointed as I would now have to return after paying $93.20. I called and spoke with someone different. Someone who hadn't done the repairs. This new person assured me they would take care of it. I did mention I didn't want the other lad working on my phone a second time and was given a time range when I could drop it off. Low and behold. On my return, the tall skinny lad came in from the back room. It was clear he knew who I was and why I was there. I found his attitude to be curt, to say the least. He lacked any concern for my situation. I asked him if this was going to be a problem for him, as I could go someplace else. He stated there wouldn't be any problem. That evening I picked up my phone. The finger prints were removed. I will continue to test the cameras. I am deducting two stars from my review. 1). I had to return a second time. 2) The the aloof attitude presented on my return trip. This later is why I won't use them again. My time is too valuable to waste on a service with such poor customer appreciation.

- Karl Haywood

Super friendly service! Made an appointment and had the phone fixed the next day. Much better than trying to deal with a major cell phone company, which would have typically took much longer. I badly damaged my phone and within 30 minutes Dino had it fixed.

- Ruben Striplin