Phone Medic of Amarillo | PHONE & COMPUTER REPAIR

I have had to worst luck with my phone lately…4 screen replacements and a battery replacement within the last 8 months. Phone medic has been awesome to help me out each time. Most recently, I had an issue with a cracked screen and with the 3rd recent replacement, a protector wasn’t put on by accident (they have an awesome screen protector replacement plan). Upon finding this out, Gabriel and Andrew worked with me to replace my screen and get the protector put back on so I wouldn’t have an issue in the future. Each time I’ve been in, usually in tears because who likes phone issues, they are always kind and helpful and work with you to fix the issue you’re having! They have “made it right” with me twice now, and that is why I continue to take my products into them and will continue to do so in the future. Thank you guys!

- Lindsay Heaton

My phone fell out of the pocket of my back pack style purse unfortunately in a parking lot and cracked my screen, making my cell phone unusable. Haven't lived here that long, so I'm not familiar with the area. I stopped at a computer repair to see if they fixed cell phones. They referred me here with a $10 coupon. When I got there I explained that the computer store referred me, and I have the coupon to JT. He wasn't paying attention because as he was ringing me up, he asked if I'm with them, whatever that means🤷He tells me that it's going to cost $174 plus tax because the frame has to be replaced also! I didn't know much about the Moto g 5g 2024 cell phone. He lied that he took the $10 off. I figured that out after I called and spoke with the owner about what JT said about the frame. The owner said the frame is part of the screen on this phone! The frame is cracked and chipped in the top corner, and a small chip near the bottom. The owner said he doesn't understand, it's working right. That's not the point. He said screen replacement costs $174. So JT said the price is for the screen, and replacing the frame which isn't even separate! I shouldn't have chips, and a crack in a replacement screen frame! That makes my phone look damaged when I want to upgrade! So the owner said he'll be there today, to bring it in. I drive all the way out there and he's gone for the day! I wouldn't waste my time and $ with them! I doubt the owner will help me, or even give me the $10 I should have been discounted. Reason being, he's telling me it must have been the inner frame that holds everything together, but that's not what JT said, online it says this phone doesn't have an inner frame. I don't want to drive out there again, and waste my time and gas, to be treated like an idiot! Live and learn. Would like to sue! If I wasn't in so much of a hurry to have my phone repaired this wouldn't have happened. Good luck, there's many others around.🤦😕

- xoxoxo xoxoxox

I got my phone fixed here today and I couldn’t be more happier with the service i received! He went above and beyond!! I wish I could give him 10 stars because he absolutely deserves it! Would 100 percent recommend! Cheap prices as well! Thank you so much!!

- Lilyanna Green

We had a few issues with some original setup, but Gabe and his team went over and beyond to fix those and get me a great new computer.

- Toby Grauberger (TobyArt)

Gabe and the team over at Phone medic have saved me twice in the passed year. They’re easy to work with and quick on turn around time. I wouldn’t take my electronics to another repair shop.

- Work Phone