Business Overview
Simply Mac is a computer repair shop located in Johnson City that offers various repair services. Customers frequently report positive experiences with staff, describing them as professional, helpful, and knowledgeable. They seem to offer honest assessments of needed repairs and strive to resolve issues efficiently.
Services Offered
Most Recent Reviews
I've been in this store several times. They helped me fix a black out screen on my iPhone. I recently took our older Mac 27" unit in to see if it could be repaired. The clerk was very honest, and explained that it was an obsolete unit. Today, I went in to buy a new unit. Caleb was very patient, and very helpful. Not only did he review buying options and a warranty plan, but he was nice enough to carry the new unit out to my car. Everyone there is professional, they are able to handle multiple customers, and they are very friendly. Customer for life.
- Chip Downs
I have an iPhone 6 that was 10 days out of warranty that was shutting down often.The tech at simply Mac ran a diagnostics on it and told me he didn’t think it would help to change the battery and I should call apple back and talk to them. Apple agreed to either fix or replace my phone. Simply Mac gave me a loner phone and sent mine off. They sent me a replacement and simply Mac tech set up my new phone.?these guys are very professional and not out to take your money to sell you a service or product without exhausting every thing to fix your problem first. Great place to do business with!!
- tony trent
I made an appointment for a battery to be changed out. The technician was extremely friendly and knowledgeable. The whole process was handled very professionally and we would definitely use this place again. I recommend them to anyone needing repairs or service on there Apple equipment.
- George Cox
I had a great experience at this store. The staff did a great job troubleshooting my device and coming up with a solution. Everyone I worked with was professional, and they provided a loaner device while mine was being repaired. I'm extremely satisfied and highly recommend this store (and team) to others with mac devices.
- Adam Hall
Brian was extremely helpful. I went in for issues with my AirPod Pros, which he addressed and was able to get them replaced. I mentioned I was also having problems with my watch, which he looked at and also was able to replace it. He helped several customers while I was in the store, and he went above-and-beyond to help them as well.
- Nicci Childress