Business Hours
Business Overview
Staples in Hixson, TN, offers a variety of services, but customer experiences are mixed. Some customers report positive interactions with employees, while others describe poor customer service. The reviews mention issues with stock availability and order fulfillment, and a lack of communication in some cases.
Services Offered
Most Recent Reviews
I was never notified my business cards were ready a little over a month goes by and I stop in to see if they are there and I was told that they had been discarded because I didn’t pick them up within 30 days. I was also told that a store manager should have called before discarding them Which they didn’t so I’ve been waiting for business cards for almost 2 months and they have nothing to show for it.
- Jake Wagner
Michael greatly helped me with my battery problem. Brian greatly helped me with my printing. Someone knows how to hire very good employees at this store because I constantly receive good service.
- Alice Jensen
I went for office supplies and for shipping boxes. There was not enough boxes on shelf and an associate was extremely helpful and went in the back for them. She (the associate) was friendly and helpful.
- Me Hamby
Finally found what I needed, but it seemed like the stock was not properly maintained, A lot of stuff was out of stock.
- Levi Colvin
Worst customer service I’ve ever received. Was being assisted with placing an order and asked another nearby employee with help and he rudely said. “We don’t do that”. I explained that someone had already started assisting me and I was only doing what she said to do.”His response was “ I’ll write her up later” and walks away. He goes to the closest employee and started speaking to her harshly. I asked why he was being so rude and he ignored me so I walked out. I’ll never give them my business again.
- Laurie Martin