Area 51 Tech Solutions

Jason and his crew are amazing! They are very professional, informative, and knowledgeable. I was in a bind and needed a refurbished PC ASAP to be able to continue to work from home and they got me right in with no hesitation. Jason was very attentive to my needs and he provided excellent customer service and had a PC fully equipped for me within a few hours! As I am working from home today I am so grateful for his service and dedication to his customers! Thank you so big Jason!!

- Tiffany Stinson

Jason & Erica were beyond helpful with fixing my IPhone. Jason was thorough and explained what was involved in fixing my crushed iPhone. There was no pressure to fix it. Jason and Erica were very accommodating and cordial. Highly recommend.

- Phyllis Tocci-Leman

Great service done on time, with parts arriving on time and the work was finished quickly.... actually ahead of time. Their entire staff is top notch. Thanks to everyone at Area 51 for being so professional and friendly. Y'all are my new go to computer / phone repair shop. I highly recommend these folks and their work.

- James May

**Updated Experience with Area 51 Tech Solution:** Following my initial post, I experienced a positive resolution with Area 51 Tech Solution regarding the pricing of the services provided on my custom gaming PC. Impressively, the company proactively reached out to offer a refund without my prompting. This gesture demonstrated a strong commitment to customer satisfaction and reinforced their integrity. It was a clear indication that they value their clients and are willing to make things right. While the troubleshooting process took longer than expected, their team's dedication to resolving the issue with my defective CPU was evident, and the system is now performing well. This experience has given me confidence in Area 51 Tech Solution's professionalism and customer-centric approach. As always, I recommend discussing service expectations and pricing upfront with any service provider to ensure a smooth experience. --- I recently brought my custom gaming PC to Area 51 Tech Solution to address a Blue Screen issue. I'd like to share my personal experience. The service cost amounted to $800 for the 8 hours of work completed. It was explained to me that their rate could extend to a higher charge, with a possibility of 24 hours billed at undisclosed amount for sitting on the bench but they were giving me a “deal”. It was beyond what I initially expected for the diagnosed issues. The technicians initially identified and corrected a loose CPU cooler and some loose motherboard screws. They determined that the CPU was the source of the problem. The technicians conducted thorough testing on the RAM, GPU, and CPU, eventually identifying the defective CPU. The process involved stress testing, system adjustments and installation of steam, which understandably took time. They also updated the motherboard BIOS and system drivers, installed monitoring tools, and ran benchmarks. These were part of the “service package”, although some steps might have been more extensive than anticipated. While the issue was accurately diagnosed as a defective CPU, the resolution process felt longer than I personally anticipated. For prospective customers, my recommendation is to have a clear conversation about pricing and the scope of work upfront. This can help you make informed decisions according to your own budget and expectations.

- Brandon Paschal

I had my iPhone XR fixed today at Area51 Tech Solutions. I’ve dropped it many times and I thought it was done for! They were able to replace the screen and in a decent amount of time! Very friendly and knowledgeable staff, I highly recommend this company and will definitely be going back when necessary!!

- Marilyn Garner