Business Hours
Business Overview
Geek Squad in Brentwood, TN, offers various tech services but has mixed customer feedback. Some customers report positive experiences with knowledgeable and friendly technicians, while others express dissatisfaction with service quality, pricing, and refund processes. Reviewers mention issues with computer repairs, TV mounting, and billing disputes, indicating a range of service offerings and varying customer experiences.
Services Offered
Most Recent Reviews
Great job by the Geek Squad guys Caleb and Cayce! They were professional, knowledgeable and very Friendly. I would reccomend their service to anyone who wants to sit back while someone else does all the work. 5 stars for sure!
- Bill Fitzgerald
I called in for a computor repair I told them pacific details about what’s wrong with the laptop and they said they would work on it. So drove 30 minutes just for them barley even look at it and said we won’t work on it .
- Brant Carter
Noah and Mike did a fabulous job mounting two tvs and showing me how to use my new tvs. I am glad I decided to mount them…I love it and it gave me more space. They were both right down to business, and they worked together so well! I had absolutely no problems starting with the purchase to the mounting! These are my first smart TVs so I totally appreciated their knowledge and so far so good! Great job and I definitely recommend them!!!
- margo smith
I contacted Geek Squad to have a TV & Sound bar mounted on August 10, 2020 and was quoted 482.85! I scheduled the install however called back the same day to cancel the order. I was only refunded 263.36 which was only for the install. Apparently Total Tech Support and Web Root was added to my order and I have been battling Geek Squad since August 14, 2020 to have the remainder balance of 219.49 refunded. They have yet to refund me this amount. I have had to formally file a complaint via the BBB hoping they can assist me. Needless to say I will never shop at Best Buy again as they are over priced and if it is a Geek Squad order good luck with your refund.
- Fernando Rodriguez
This place is the sportsclips of fixing computers. DO NOT GO TO GEEK SQUAD. They said if my motherboard is broken it’s impossible for them to fix it. It’s as easy as taking out all the parts and getting a new motherboard.
- BlakeInTake