Business Hours
Business Overview
The ComputerWorks in Athens, TN, has a mixed reputation based on customer feedback. Some customers report positive experiences with fast and professional service. However, many customers report issues with communication, slow turnaround times, and perceived high costs.
Services Offered
Most Recent Reviews
Under no circumstances would I ever recommend this place! I brought in my PC and my laptop at the same time. The guy never called me to give me updates. Every time I would call him, he would never answer or return my call... And you couldn't even leave a message. I would constantly drive to the office and it was always closed. He had my PC and laptop for over two months before I finally got ahold of him on the phone, and he finally told me that he couldn't fix either of them. He then told me I could come pick them up the next day, but when I went the next day to pick them up, the store was closed and he wouldn't answer the phone. It took me another week before I finally got my PC and laptop back to him. I immediately took them to another place and they told me what the problem was with both my PC and my laptop in 5 minutes.
- Keith Wilkins
Be smart and skip this business. I took me laptop in for a charging issue 2 months ago and was told it was the battery. The battery arrived and was then told it was the charging port. After a dozen phone messages over a month period and not even a courtesy call back I decided to get the laptop and take it to another repair shop in Knoxville. They had the problem fixed in 10 minutes while I waited and charged me 29. WOW! I would not recommend this unprofessional repair shop to anyone.
- Kenny M
This place is the best. He stayed and waited for me after hours so I could drop off my computer then had it fixed by the next morning. Ill definitely be going back if I have anymore computer problems which I hope I don’t!
- Gregory Carrillo
They were fast and professional. I got a free estimate and the work was done exactly as they said it would be done, in exactly the time they said they'd do it. Very impressed!
- Daniel Rubinstein
To expensive, won’t work with you after they tell you they can’t do anything because the issue is a program error. Get it fixed for MUCH less at the Geek Squad and won’t work with me to reimburse me for poor service.
- Todd Harris