uBreakiFix - Phone and Computer Repair
+1 605-791-0152
Business Hours
Business Overview
uBreakiFix in Rapid City appears to offer a range of device repair services. Customer experiences are mixed, with some reporting positive interactions and quick repairs, while others cite issues with customer service and unexpected charges. The reviews frequently mention a staff member named John, who is often praised for his helpfulness and expertise.
Services Offered
Most Recent Reviews
Absolutely terrible customer service walked in the door sat around for maybe 10-15 minutes without ever being greeted Was told over the phone that if they didn’t fix the problem with my phone that I wouldn’t be charged and I ended up getting charged for getting my phone cleaned even though I just left my phone carrier and they clean the phone for me maybe 20 minutes before and the problem was still not fixed. My phone was still messed up. I was never told the problem or how to go about it. and we’re still charged $20 for maybe just a two second air compressor spray to my charging port
- Nico Hinojosa
Great locally owned & operated franchise. Thankful for the professional service provided by John & his staff to replace the broken screen on this old Samsung A02s. Five stars for the grace under pressure handling impatient customers waiting their turn. His follow-up on the part ordered over the holiday & completion of the repair was outstanding.
- Aaron Gnirk
Very very friendly!! Was up front on explaining costs and process in repairing my daughters Nintendo Switch Lite controller. 10 out of 10 would recommend and reuse them for any other needs I may have!!
- Chad Landis Soccer Reffing
I needed a screen replaced on an iPhone and John was quick to diagnose it and said it would take an hour. He called me after 30 minutes and had it ready to go. Top notch service, friendly, and knowledgeable staff. John was especially great!
- Justin Williams
John was so wonderful in helping me trouble shoot and file a claim with Verizon. I got the replacement phone sooner than expected, which was a huge relief to my teenager, who dropped his phone enough to be unusable. 10/10 service, advice, support, and convenience !
- Holli Mitchell