Business Hours
Business Overview
Geek Squad in Rapid City, SD offers tech support and repair services, though experiences seem inconsistent. Some customers report positive interactions and effective solutions, while others describe negative experiences related to customer service and scheduling. Based on the reviews, the business appears to handle computer issues, but experiences vary greatly.
Services Offered
Most Recent Reviews
First up for delivery. Called took old washer out new in. Explained some items of interest. Think Heath was person I talked to the most. Sorry didn't catch second person name. Very happy. Thank you!
- James Halterman
When I went to them for help, I had to wait a while as I had no appointment scheduled. That's OK, Best Buy is a fun store to wander about while waiting. They helped me with my Lenovo laptop. It would not fully connect to wifi - a constant no internet connection. The Geek Squad tech who helped me was great and up for the challenge. Their service was a great price and well worth it.
- Miss Lo
First of all, I went into the store with a friend to try and find a new keyboard and got kicked out of the store because someone my friend went into the store with a few days prior, supposedly stole something. I do not know that person and had nothing to do with it. Ive never been profiled like that and asked to leave a store before. I have never stolen anything in my life so it was very embarrassing to say the least and I was shaken up the rest of the night. My friend did not steal anything and did not know about it when it happened. He was just with the wrong person at the wrong time. Secondly, I called the store today to ask the cost to have a key repaired on my keyboard because I need it for work and they instantly hung up on me without even letting me ask my question. I guess that's fine. I'd rather support small local businesses anyway. Best Buy does not need my business and I'll just order things for better prices from other companies online
- Shayla Smejkal
Exceptional customer service with all my bonehead questions answered. On time and on their game! Daniel was the greatest, and Brian wasn't too shabby either. Highly recommend their services if you need them!
- patricia g
Horrible service. I've bought car items to be installed by geek squad a couple of time now. Both times I've arranged for them to be installed they've called and had moved the install date. If I would've known that I would've went somewhere else. I personally suggest you buy products from a different store.
- Dustin EagleBull