Just Ask Hal Computer Repair

I strongly recommend Just Ask Hal for computer repair. Yesterday, I went in to get my laptop camera replaced. After some troubleshooting at home, I bought a new camera online, thinking mine was faulty. When I arrived at Just Ask Hal and started filling out my new customer paperwork, Hal glanced at me and said, “All done, you just had a loose connection.” Instead of replacing the camera, which I expected and had been quoted for, he found a quick fix in under a minute and saved me a lot of money. It’s great to see there are still trustworthy people around. I highly recommend them to others and will definitely return if I need assistance again.

- Joshua Adams

Based on Hal’s radio ad and the 4.5 Google rating, I took my 3 Apple laptops in to have their batteries replaced. My 2019 13” MacBook Pro battery was replaced with no issue. The 2013 Macbook Air battery was replaced. And the keys on the left side of the keyboard no longer work. They gave me a usb keyboard to “fix” the problem. The first keyboard they offered had the separate number pad, but when the store manager saw it, she took it back and gave me a lesser keyboard. Whatever; I suppose I should be grateful I can type on it. The 2016 15” MacBook Pro battery was replaced, and the bottom row of keys and the touchpad no longer worked. Unfortunately I had to find that out at home, since I assumed that their tech had at least tested to see if all was still working. Yes, my mistake not checking at the store. So I took it back, and they replaced the touchpad with one whose color doesn’t match the frame. The keys on the bottom row now work most of the time, and the battery discharges within a couple of hours. I took this one to the Apple store in Virginia Beach; the tech there opened the back – his first remark was that “they didn’t even vacuum the dust from the interior” of the Mac (my question is “how did dust get inside a sealed computer?”); his second remark was that the battery was aftermarket, as was the touchpad. I suspect the batteries in the other 2 computers are aftermarket as well? After cleaning the interior the tech’s advice was to purchase a new computer, as the cost to return this one to standard functionality would be very close the cost of a newer and more powerful version. So I’m 1 of 3 with Hal. And need to purchase a new laptop.

- HL S

My laptop failed to startup after a windows update, 800 miles from home for 3 months. I found Just Ask Al. He was fantastic in repairing the corrupted operating system quickly. I can not say enough good things about this business and highly recommend. Prices are extremely fair!

- mark peterson

Computer got malware while at a show, took it in to Hal, was in and out in 20min. Very friendly and helpful, he saved my trip. Couldn’t thank him enough. Definitely recommend

- Anthony Stewart

Fantastic service!!! So helpful and knowledgeable. Knew exactly what to do and talked me through the process. I can never say enough good things about this business.

- Margaret Allen