LifeLine Repairs Fort Mill

Let me start off by saying this was easily one of the greatest, if not the greatest, customer service experiences I have ever had. Matt went above and beyond to help me with my phone today. I came in needing my cracked screen replaced, but he noticed some other issues with the phone that he could fix (dust in charging port, loose screws causing vibration, etc.) and he did not charge me a penny to do the additional house keeping for my phone. He also gives a free screen screen protector when he replaces the screen. He explained everything to me in terms that I could understand and he was very honest and thorough in his communication about my phone. You can tell this guy really cares for his customers and he really knows what he's doing. You can tell he has years of experience. Matt is the only guy working in there currently and he works very hard. He even had a family event to get to tonight but he stayed at the store a little later than planned just to make sure I was all taken care of. I WOULD RECOMMENDED EVERYONE USE THIS BUSINESS FOR DEVICE REPAIRS. I truly cannot say enough good things about Matt and his business. It was heartwarming to have someone show this much genuine kindness to a customer, especially during the holiday season. 100,000,000/10 recommend!!!!!!

- Maddy Robinson

Truly amazing service & professionalism. I will be recommending this store to any and everyone who asks. The owner Matthew has extremely high knowledge on cell phone repairs and the cellphone industry. I was in an emergency to have my screen replaced and I was in and out the door in less than 20 minutes. His prices are fair, and he does not use cheap parts like most cell phone repair store do. We even discussed me wanting to buy a new cell phone soon, and he was not pushy or trying to upsell me. He gave me honest and educated answers/information about the cell phones I’m interested in purchasing. I will absolutely be returning to buy a new phone from Life-Line, including any and all cellphone repairs I may need in the future. Thank you again for fixing my emergency repair!!

- Blake Schmehl

Had my phone screen repaired by CPR and they didn’t do a good job at all. Decided to take it to Matthew at Lifeline and he fixed it in 20 minutes and it works like a charm! He’s a great guy, very nice to work with and definitely has the best prices around! Will recommend to everyone who needs tech repair

- Zach McAllister

I came in on Saturday with a cracked screen that wouldn't come on, plus a broken Lightning port. Matt fixed the screen and the port - didn't charge me for the port! Matt was super busy with appointments, but he stayed late to make sure my repair was completed in one day. He even offered to drive the phone over to my house! Great service and great attention to detail - Matt will definitely get all my repair business going forward, and I definitely recommend him!

- John Hoegy

Matt the owner has been ghosting my entire family for months. We took the phone in on December 17th to have the back glass replaced. The last time he answered he explained he broke the phone when he took the back off and there was nothing he could do, we asked to repair it or give us the value of the phone which was practically brand new when we dropped it off. Matt I sent you another text, if you don't respond we will be filing a police report for a stolen phone. We have documents of every call we've made and every text we sent as well as the original receipt when it was dropped off to you. This is not how you do business!!

- Tammy Addamo