Core Technical Services and Solutions

Dave is always very knowledgeable, priced right, and friendly! He uses quality parts so I can count on my electronic equipment being returned to me working properly with no worries of anything fishy going on like the big box stores like to pull (Best Buy) for example, I learned the hard way! Plus try talking to the same tech twice there? Dave’s always there to greet you with a smile, explain things in laymen's terms to make a sometimes difficult situation feel nice and simple! So if it’s a simple phone case you need, or a difficult Mac book repair bring it there you’ll be happy!

- Jimmy “Jimikrisco” Coccia

Just had my daughter's laptop fixed here. Amazing! So knowledgeable, informative, and friendly! We had asked around after some other inquiries didnt pan out & friends recommended. Even though less than a week away they ordered parts and got her laptop done fast, now she doesn't have to go away to college this weekend without her laptop! Thanks again.

- Melanie Gambardella

Very professional and friendly! David worked on my phone and had it done fast as well as doing an awesome job. Went in pissed off that i dropped my phone and came out with my phone fixed and a smile. Definitely recommend these guys! got a good price too!

- Emma Lefrancois

Can I give them 0 stars? One is way too much. Dishonest, unprofessional, rude beyond belief, incompetent. For those that are interested in the details of my experience at Core Tech Services read below. I needed a screen replacement on my Sony Z5. Called them for a quote. The part would have been $110 and labor $40. It would have taken one week for part delivery to their shop from Europe. I decided to look into local retailers. Found it Repair Universe for $60 plus $10 for 2 day delivery. Got the part brought it in. Repair technician agreed to do the job for $40 after complaining how complicated Sony phones are (that was a red flag for me right away that he doesn't know what he's doing), however he reassured me that he had two Sony Z3 phones last week. However he didn't give me any warranty on the part. Ok, I agreed. When I picked up the phone screen was working properly, except the installation job was very poor. The screen was sitting higher then it should have been and the light was shining thru the gap between the screen and the phone body on both sides of the device. He suggested to get a case that would hold it in place. What?!?!? A solution for a botched repair job? Got home and noticed that when I was making a call screen would go black and no matter what buttons I would press it would not turn back on unless the other person would hang up the phone, even the power button was unresponsive. I brought the phone back, he says - easy fix, sensor is blocked somehow. As he pressed on the top of the screen by the camera it would light up during the call. He asked me to bring it back next week, he'll take care of it Tuesday morning, he didn't have time, it was Saturday evening. Fair enough. I brought it in Tuesday, waiting for my phone all day, I go there around 4pm he hasn't even touched it yet, he got all upset and told me to come back in one hour. I came back later, whatever he did with it didn't fix the issue, but made it worse, now the screen wouldn't even light up during calls by pressing the top any longer. Now he started blaming the defective part. I didn’t really believe that story, brought the phone home and noticed that while he was removing the screen for the second time, he had snapped a corner of it, which he glued back on with super glue, residue of which now was also stuck on the rest of the screen! I brought the phone back, that's were things got really ugly, he wouldn't admit breaking it, started cusring at me, calling me cheap for getting my own part and not paying his absurd price and waiting a week plus to get my phone fixed. Turns out the owner is not around and he's managing the place in his absence, which he's absolutely not competent to do. I tried to keep it under professional level. When the other 2 workers there tried to calm him down he grabbed his cigarettes and walked out the door. They were much nicer to talk to, told me they will call me after contacting the owner. Nothing. I came back there a week later - no word from the owner. I came back 2 weeks later. The same “manager” that was rude to me is handling this with the owner and the owner is not in. I'm not interested in talking to that incompetent, unprofessional, inept “manager” there ever again. That was the last time I set my foot there. Had to get a new phone while I was waiting for this nonsense to get resolved. The only reason I came there because they have fixed my wife's iPhone in the past and did a great job, but it seems like they are not experienced enough to handle anything non mainstream. I have brought my macbook that they couldn't fix a few months ago, but I didn't held them accountable for not being able to do that and trusted their level of expertise. A lot of excuses and ducking out later nothing got fixed. They did blame the parts last time too. Defective hard drive that I had also ordered from a third party which I had to return, now I'm thinking they simply didn't know how to work on it.

- Sarunas Vabalas

I found coretech online and decided to give them a shot. Everyone has been great! They talk to you like a real person and not just as a customer. They tell you like it is and what they're going to do next - it's been great! Let you know more after the PC is fixed, but so far so great!

- Ron Goulet