Business Hours
Business Overview
Staples in Wilkes-Barre Township offers a variety of products and services, including computer and printing solutions. Customer experiences seem to vary, with some praising the helpful and knowledgeable staff. Negative reviews often cite poor customer service and unhelpful employees.
Services Offered
Most Recent Reviews
I visit Staples store in Wilkes Barre to check out some computers or other office products. They have a wide selection of computers, printers, etc at good prices. Staff is very helpful, courteous and knowlegeable. I highly recommend Staples at Wilkes Barre to everybody.
- Ata Yesilyaprak
I ordered business cards for Same-day pick up and not only were they finished way ahead of time but the customer service was impeccable!! Jonathan went out of his way to make sure the cards came out perfect and I received them early for my event. Thank you sooo much!! Thanks Melissa and Jonathan so much!!
- AG
"I had a terrible experience at Staples in Wilkes-Barre on 9/22/24. Both Olivia and another female employee were extremely unprofessional and completely unhelpful. When I asked about same-day business cards, they refused to offer any assistance, despite the website clearly stating this is a service they provide. I even offered to send an email confirming that I’d accept the cards as is, just to get my information printed, but they refused unless I was physically present. When I called back to ask if I could at least email a Word document for 20 simple copies, Olivia rudely said no without any explanation. How can a store that promises same-day business cards refuse to make basic copies? The customer service was horrible, and I am left frustrated and disappointed. Absolutely unacceptable!" Not to mention that they are costing me a lot of money because I won't be able to give my information at a marketing event.
- Michele Bellito-Stanford
Good Costumer service, as a healthcare worker, I got there after a long day at work and the girl who works in the printer area was very kind and helpful. God bless you all
- Z
To Alyssa the supervisor/manager? You have poor customer service. If you are a miserable person that is fine, be miserable. But please find employment where you don't have to provide customer service people who are spending money in staples. In this economy you should be grateful that customers are patronizing brick and morter stores. Amazon is easy and convenient and always have great customers service. Trust I will use them instead and I advise other to do so as well.
- Queen Taylor