uBreakiFix - Phone and Computer Repair

I have only positive things to say about this place! Mark, (who was both friendly and knowledgeable) fixed my phone in 45 minutes flat. I needed my screen replaced, and Mark was kind enough to inform me that Verizon additionally might offer cleaning/sanitization services for my iPhone. They did, so I had both those things done while I was there as well. On top of that, I was given my choice between 3 or 4 different screen protectors (which had already been put on perfectly when I got my phone back). Grand total I paid for everything I just mentioned..$0! Yes insurance pays off, but so does caring about your job. My pleasant and easy experience with the store in particular was definitely worth sharing, and so is a sincere “thank you” via my Google review. Bottom line: the repair was quick, Mark was super nice and without a doubt knew what he was talking about. Beyond that, I appreciate when people are friendly and helpful, and go the extra mile to make your experience a good one. I would definitely recommend! Thanks again!

- Francesca Beal

Desktop computer wouldn't boot up after a power outage. Took it here, first time using their services, very happy. They found the problem and fixed it very quickly, much sooner than promised. Also gave me a couple tips on maintenance. Computer is back home, working fine -- thanks!

- Mark Palmer

Went yesterday for a screen replacement on my phone. Was able to fix quickly same day. Phil was such a great employee, with a great sense of humor too. My finger print sensor wasn't working and phone indicated to take it to a repair shop and called today and he said to bring it back in and he'll fix it in ten minutes. Walked in at 5 and he fixed it right away. Highly recommend!!

- Katie Hunsicker

Sean was great and verified that it was my charger and not the port that was the problem. There was an unfortunate miscommunication with, I believe his name was Mark, who had the port replaced instead of the charger. This caused multiple return trips to the store each of which is 45 minutes round trip. Yesterday Sean refunded those costs and sold me the proper charger. I would have given them a perfect score if it had been diagnosed correctly up front but I respect the fact that they made good with the refund and that made me feel better about the inconvenience. I would use them again for my phone and now I'm better informed. I'm fairly low tech.

- Brian and Colleen Boyle

As a Baseball (Plate) Umpire we wear a lot of gear. I usually keep my phone in the back right pocket of my pants. We need our phone for various reasons. There are time limits when doing certain game levels (LL - Semi-Pro), Tournament Games require the scores to be text in. Most importantly, in the event of an emergency, "UNRULY" coach or fan who refuses to leave the field. YES, even an assault or threat of violence, we must be able to contact the authorities immediately. On to more positive things. I placed five (5) or six (6) balls in my right ball bag. Once the game was over I went to text the scores in. Low and behold the baseballs in my bag hit my phone as I was running around on the field and cracked the screen. I could hear, however there was nothing to see. The worst part of this situation, I had just paid the phone off and removed the insurance a day before. Now, I'm saying to myself.... Oh Brother!!! What do I do now??? I remembered seeing signs for UBREAKIFIX. I always thought this little repair shop was a scam. Contrary to my belief it is just the opposite. I was pleasantly greeted by Phil. He was knowledgeable, answered all of my questions and reassured me it was no problem. Since I had another fairly new spare phone lying around I gave him both. He stated it would take approximately two (2) hours. I was "KOOL" w/ that!! In the meantime, I saw a sign on the counter about warranties. Phil went into detail how it could benefit me w/ numerous electronic devices. The warranty is through Asurion. They're a well established and stable company. Asurion insures most cell phones. The warranty is approximately twenty-five (25) dollars a month. Well worth it for everything it covers. YEAH... I purchased it and now have piece of mind for future mishaps. Oh... When I got my phone back, ALL of my contacts and data had been restored on the new phone. Needless to say, I'm "SUPER" HAPPY!!! PLEASE LIKE, RATE & FOLLOW ME.....

- Eugene Moneyman Brown