Business Hours
Business Overview
Staples offers a variety of office supplies and services. The experience is hit or miss. Some clients had a positive experience and others had a negative experience. Some customers had problems with services, and some had their packages labeled. Other customers had trouble printing their labels.
Services Offered
Most Recent Reviews
Thank goodness for Staples ! You always have what I need for my professional life. I am so grateful to have a local store open when I need something right away. Top quality, fair prices, and wide variety’s.
- Roxanne Sugar
On October 9, 2024, I visited Staples at 6375 Penn Ave, Suite B, Pittsburgh, PA, and had a smooth and efficient shopping experience. I purchased a few essential items, including: - 16x16x16 Square Box for $5.00 - Staples Biodegradable Packing Peanuts for $6.69 - Two 2x22 Clear Packing Tapes at $0.46 each - Staples 3/16 Bubble Wrap for $9.49 The store was fairly stocked, and I found the alternative item I needed for packaging and shipping. As the primary items sought were not in stock. The cashier was quick and friendly, but wanted to charge an additional fee for bags. The total came to $23.65, including Pennsylvania sales tax. I happened to stop by because Staples was the closest office supply store at the time, and I was pleased with how quickly I was able to find what I needed.
- Precision Timed Media Group
I went to send a package back via USPS. I needed the label printed as I do not have a printer. When I returned same thing last week in Aspinwall I sent the return email tag to their store printer and the guy behind the desk retrieved it and put it on the box and I was done! So I was expecting the same experience in the East Liberty store. I went to the counter ready to email the tag and the girl behind the counter gave me a card as to where to send the email to. So I did that as she walked away. I stood there for about 5 min and someone said I needed to do this at the printers over there. And I had to send an email to get a code then do something else. So I went to the printers and I was not getting a code. All I got was frustrated so I waited in line again and told the girl I could not get a code. She said let’s try this another way because sometimes the email doesn’t work. So I tried to save the document to a file and attach it to another program. Well I could not find the file after I saved it. The young lady said let’s have a look to see if we can figure this out another way. I said I am done trying to figure this out and I left. I went to the Aspinwall store and it was done in less than 2 min. Your process to make a simple return turned into a time consuming frustrating experience. Why is it so easy at one store and so awful at the other.
- Susan Rahuba
Its no wonder the rating for Staples in East Liberty is below satisfactory. Alex, in your East Liberty store this afternoon just missed the mark entirely understanding. Instead, made excuses as to an inability to complete and resolve the customers issue. Lack of understanding being a part of an organization regardless if in office or not. No follow up communication if by chance their in office email fails to send an email; ie., call the customer- you have the phone number. Not acknowledging missed opportunities in a design to complete for printing flyers based off initiated design. Maybe retraining this associate is immediately needed.
- Kinyhatta Reed
This Staples has a solid variety of planners, notebooks, and writing utensils. They stock virtually the entire line of Moleskin notebooks and At-A-Glance Planners which are both top notch. There are many lower and middle-end options for those of us on a budget as well! All of the staff I interacted with were highly professional.
- Jacob