Business Hours
Business Overview
Home Computer Help, LLC is a computer repair business that has received generally positive feedback from customers. They offer a variety of services, with some customers praising their quick response times and technical expertise. While some customers have reported negative experiences, the majority of reviews are positive, highlighting the team's knowledge and helpfulness.
Services Offered
Most Recent Reviews
I brought my computer to Home Computer Help because my computer was frequently crashing. I was charged $50 for a diagnostic check. I dropped off my computer around 4PM. Next day I didn't hear back from them. Next day after that I sent an email asking for a status update. They finally responded and said that a Windows update was corrupted and the computer needed to have Windows 10 reinstalled and they would do it for $250. I already had a copy of Windows 10 so I asked them to reformat the SSD and hard drives and I would reinstall Windows myself. They charged me another $50 to reformat the drives. I reinstalled Windows 10 and same thing. Computer crashes before fully booting up. I called them back to have them reinstall Windows as maybe the problem was on my end. I left a VM and a week later I have yet to hear back from them. So now I'm out $100 and still do not have a functional computer. I then took my computer to PM Computing Inc. near Ross Park Mall and they diagnosed a bad motherboard about 3 hours after I dropped off the computer. PM Computing was very professional and fast. Prices were similar to Home Computer Help. I will not recommend Home Computer Help but do recommend PM Computing.
- Mr Zatoichi
These guys are awesome! I have used them multiple times for nearly ten years. They are knowledgeable, courteous and reasonable.
- Lisa Feil
Mark and his team have been a great asset to my business. I am able to reach them by phone very quickly and they have always been able to fix my computer needs. Having a "computer guy" you trust is very important in today's hackers world. Thanks Mark!
- Joe Birch
Today I had my first interaction with Home Computer Help, LLC and I couldn't be more satisfied. I called their number and reached Robert who was both professional and capable. My laptops' issue was fixed in what I think was a reasonable period of time via remote access.
- Missy
What a knowledgeable, friendly, and superior in-home computer services provider. They were able to untangle our home office mess, de-bug our software and connection problems, and create a seamless wireless connection in our home-office environment. We have called upon them time and time again with excellent results. There is nothing this group can’t troubleshoot with its kindness, patience, and attention. Thank you, Mark, Brian, Robert!
- Jean Schmalzried