Business Hours
Business Overview
Best IT Guru is a computer repair business that offers a variety of services. Based on these reviews, customers appear to have varying experiences. Some customers have positive things to say about their experiences with the business, citing the owner and technicians knowledge and helpfulness. Others have had some issues and received less than ideal service.
Services Offered
Most Recent Reviews
I really tried to give them every chance to make it better, but in the end, I was exhausted from dealing with this situation with my laptop. I gave them the money to fix my laptop first. They called me and said that the part that they purchased didn't work. They said I needed to pay more to get the new part, around $50 or so. I finally had the extra money, they ordered the part. The owner told me that he doesn't fix it, his son did. His son looked to be between 14- 21 years old. I called on the day that they said it would be ready and asked if I could come pick it up, they said yes. When I picked it up, it seemed like the battery was dead. They had the laptop cord at the time. When I opened it to see if it worked, it shut right down. I got it home, charged it for a whole day, still won't stay on. Even with the plug in the wall it would not stay on. I kept trying to call to get them to fix it and they finally called me back and I made an appointment to bring it in. I got there and nobody was there. My laptop is still unusable and I still need it, but I am tired of dealing with them. They seem nice enough, but they are not at all concerned that when they gave me my laptop back, after they charged me a total of like around $200, it didn't work. I didn't get the feeling they cared about that. Just tired of the run around. Still need my laptop fixed. This whole process took months, not all their fault. I sometimes was responsible for the delays.
- MariaTeresa Bissinger
What a great experience! I had a iPhone 6plus I dropped in the parking lot, I usually have a case. At any rate, I updated to 7plus and got a deal to trade in the phone for $400 from Verizon. Best IT Guru fixed the phone within a few hours and is now fixing my iPad! Not to mention the owner is very humble and accommodating person to deal with, a real pleasure. I'm really happy and so you will be as well!
- Andrew Dodson
Awesome experience. My iPhone 6 screen was shattered and completely separated from the phone. The technician Quamar had my phone completed within a hour, he was very friendly, and prices are very reasonable compared to other locations. I am very happy with my experience and will use them again!
- Ashley Blackwell
Kamar(hope I spelled right ) was extremely knowledgeable , and was able to diagnose and troubleshoot my issue within a few seconds of looking at it. He gave me a quick fix and I could have left it at that, but he told me I would always encounter this problem , and recommended a replacement hard drive . While I didn’t want to spend the money it was a good investment as my laptop is used for work. Now my laptop is moving like brand new . Thank you!
- Sean Briddell
My computer screen cracked so I called HP only to find out it would cost over $400.00 which was worth mor then the computer since it’s an older model. The computer is fine other than that so I looked on line for a repair shop and was so happy I did! They were extremely helpful, professional kind and affordable! My computer was ready and working as good as new in a little over a week. Can’t thank them enough for all the help! I highly recommend them to anyone.
- jean mcguckin