uBreakiFix - Phone and Computer Repair

My Galaxy Flip decided to be somewhat dramatic and have screen issues. Took the team at this location less than 2 hours to replace the guilty parts and make it good as new; highest level of skill needed for the newer cells so obviously very impressed with their abilities. Also their dealings with multiple customers was very clear, concise, and professional. The team here need to be recognized as they are dealing with customers who use their cells for banking, medical equipment, etc, and with items of such emotive importance I really appreciated the overall service they provided. Well played ...

- Steve Barker

this place sucks if i could give one star i would. brought my laptop in on the 16th of december for a broken hinge and the first guy i talked to was super nice and gave me and estimate and said the part would come in within a week and they’d call me. a week and a half passed and i never heard anything so i called about it and the store manager josh picked up and said “oh it just came in this morning” okay then why didn’t you call. brought my laptop in and they said it would take one to two days to fix i was going back to college in three days. on the second day i called to check in to hear “oh yeah it’s done we just need you to bring in the charger because none of the chargers work here and we should be able to give it back to you” huh?? none of the chargers work at a tech store and you did the repair but didn't call me like you said you would. brought the charger and this greasy haired guy with a mask with hella attitude said it wasn’t working and they didn’t know what was wrong with it. wouldn’t give it back to me cause it needed another part and they wouldn’t charge me for the extra part because the damage happened while they were repairing. great so they broke it and don’t know what they did. have no choice but go back to college without my laptop they said they would call. waited a week and never heard anything so i called again for josh to tell me they didn’t know what was wrong with it but it wasn’t turning on but would contact me later. never heard from them waited another week and called on the 24th of january for josh to tell me it’s beyond repair and doesn’t work or turn on. great so they completely broke it it worked fine btw besides the hinge and they wouldn’t take any responsibility. had my mom pick it up and she’s obviously frustrated they get into a yelling match with her and refuse to give her the name and contact information for the district manager telling her she can contact their legal team since she’s “threatening” them ???? now i have to buy a whole new laptop when all the issue was was a broken hinge and had to wait more than a month to even get straight answers. things happen i get it but have some integrity and take responsibility

- Jasmine Buhring

Sherwood, OR location. The employee there (I didn’t catch his name, he wore glasses and had short strawberry blonde hair). He was a little timid, and soft spoken, however, he was able to fix my daughter’s Nintendo Switch in less than an hour! It was amazing!! Knowledgeable, friendly, and fair priced! I will be recommending to anyone who has an electronic issue and needs repair work done (and doesn’t have a protection plan, for whatever reason) and returning if/when I need a repair if I don’t have a protection plan for whatever the reason! 5 gold stars!

- Cheyeanne Zimmer

All aspects were Great, and Honest. What we thought was a bad Screen, ended up just being a loose connection inside. I cannot say that anyone else today, would have been so honest and not charged me for a replacement instead of just a cleaning. Thank you so much for you honest! In today's world that is hard to come by We also forgot the charging cord and they helped find it and because I live 40 away the shipped it to me without questioning it. Thank you again for your great service

- Diana Braddock

Not really having any personal recommendations I decided to try uBreakiFix on SW Langer Farms Parkway in the Parkway Village shopping center in Sherwood. I shop in that shopping quite often and so had seen the shop. So I took in my iPhone 7+ which I’ve had for over three years and really loved as a true workhorse. It was acting all glitchy and then pretty much stopped working. I had a reservation but stopped in the day prior to it since I was already in the area. I was taken care of right away with excellent professional service and friendliness. The technician who helped me discussed options and different scenarios. Turns out a few days later that apparent water damage had made my phone unfixable. The policy is there is no fee if they cannot get it to work! And I just let them send it off for recycling. I will always use them for my repair needs and highly recommend them.

- Peter Carlesimo