Reboot Computers

Looking for a shop that could work with Linux systems, I phoned Reboot and they said "yes we do work on Linux computers, no problem." So I went there in person. The manager could not answer my question so he called a technician to come and the mgr. went out briefly. The tech was excellent, we spoke for a few minutes, the mgr. returned exclaiming "Is he STILL here?" That attitude toward customers, convinced me that I did not want to do business with Reboot. The technician however deserves a 5 for being so well informed and nice. I would happily use his service if he moved to a different shop. This was a few years ago. I found another shop that treats customers properly. After taking the time to read 42 negative reviews of Reboot, I consider myself lucky to not become a customer of Reboot.

- dennis g

These folks are always so helpful. This time I had questions about whether I had ruined a laptop charger with water damage. They told me to come in and they would advise. The nice guy at the counter said I need a new charger/cord, looked it up at Best Buy for me and showed me what to get (as they didn't have it in stock there at Reboot). This is typical of m interactions with them. They've also fixed problems with my computer. Good place.

- G G

Reboot recently recovered hundreds of hours of work from a thumb drive I broke. Their services were very inexpensive and I was back in business in less than 2 days. I would trust these folks for all my computer needs.

- Lori & Mark McBryde

Sent in the Ps5 for a hdmi issue because the cat knocked the system down and knocked it out. I dont know the guy at the front counter and dont know the guy on the phone, nor do i know who "fixed" my system. What i can review is that i will be there at the door tomo with inquiries about why my system is just crashing out as i have been powering it on. I was told that using the same hdmi that broke in it could cause that but im not receiving visual issues. My 5 is literally giving warning beeps and crashing out. My hopes are to go in here with the idea that these reviews arent true about the unprofessionalism, and get my 5 back in the working condition it was in bc before i brought it to them to "fix", my 5 worked with a lil wiggling and gentleness but i wanted stability and not to have to fidget with the cord. Now im not fidgeting with anything because something else occurred when they had my system. Proof because the system has not been out of my sight since the crash outs began after i got it back from them. See yall tomorrow.

- Clarence Brown

If you're in the albany area, the drive up to salem is worth it. I was told my alienware x17 r2 had no life left and to get a new pc. The staff at reboot didn't believe that at all and got me all set up!! Will be coming back if any big issue arrises.

- Gemy Gems