Business Hours
Business Overview
Slave to the Machine appears to be a well-regarded computer repair business in Portland, OR. Customers frequently report positive experiences, highlighting helpful and friendly service. The business is praised for its willingness to offer advice and solutions even without charging for services.
Services Offered
Most Recent Reviews
Excellent, Excellent! Super friendly and professional. I am not tech-savvy, and they istened carefully were able to resolve multiple issues for me over the phone! Will definitely hire them for anything in the future! Thanks
- Matthew Schrock
Super fast response and actually helped via email with advice that worked perfectly and prevented me from needing to bring my computer in. Highly recommend and will definitely continued to use them for our computer needs in the future. Great customer service.
- Kathleen Gendron
I was having an issue w/ my gaming PC. I called, they talked me through the issue and told me some ideas on what's going wrong. They didn't even charge me for the advice! If I have an issue in the future will definitely be using their services.
- Caleb Mennen
I reached out about data recovery on 5 hard drives that were 15-20 years old. Instead of charging me, these folks sent me a link to a cheap device on Amazon that would allow me to plug them in and check them myself - truly so honest and helpful. I was able to finally reformat and recycle everything. I'll definitely be coming back for any help I need!
- Kristin Powers
I called in to ask for help about getting a data recovery after I botched the job myself, they helped me completely for free over the phone since it was a small job with some excellent advice that got me partial recovery of some really important files. They even texted me back to check up on how things went! I've never experienced such excellent customer service and I didn't even pay, this business is a truly class act and if you are as incompetent with technology as I am I highly recommend their service.
- J L (SUMMERFELINE)