Business Hours

Monday
10AM-8PM
Tuesday
10AM-8PM
Wednesday
10AM-8PM
Thursday
10AM-8PM
Friday
10AM-8PM
Saturday
10AM-8PM
Sunday
11AM-7PM

Business Overview

Geek Squad in Hillsboro, OR, is a computer repair service associated with Best Buy, and customers have mixed experiences. Some customers report slow service and frustrating phone systems, while others praise the expertise of individual technicians. Reviews suggest a wide range of repair services are offered, with varying levels of satisfaction.

Services Offered

PC Repair
Mac Repair
Phone Repair
iPhone Repair
iPad Repair
Android Repair
Hard Drive Recovery
Screen Repair
Laptop Repair
Virus Removal
Computer Sales
Network Setup
Remote Support

Most Recent Reviews

2 months ago

They are nice and all. Fixed the issue I had. But service is slower than DMV. Even with a scheduled meeting, expect to wait 20 or more minutes. Maybe they need to hire more people? Won’t go back.

- Joshua Belleque

2 months ago

Rerouting customer phone calls to India after 10 minutes of automated voice BS, just to find out repairs are overpriced and serviced by undereducated teenagers?? Never shopping here again, go to hell.

- David Siegwald

4 months ago

I had a very diifficlut problem with my laptop involving MS OneDrive. Max from the Geek Squad at Tanasbourne Best Buy solved it in minutes. I am highly impressed by his expertise.

- Mo

a year ago

Never Emailed me what they were supposed to. The whole Best Buy automated phone system is frustrating to say the least. I try calling to talk to a geek squad team member and I get thrown around for an hour and a half before finally getting hung up on. Trash company.

- seth McNicol

4 years ago

I’ve been utilizing Best Buy‘s technical support as long as I can remember. Since before the name “Geek Squad” was even coined. Sure, there have been a few less than ideal specific situations, but two decades, and literally a dozen or more computers, laptops, & appliances later, I have purchased darn near anything that requires a power source from Best Buy specifically because of the customer service I received, over the years. My recent experience with this specific Geek Squad team, after a debacle involving a faulty part on a new laptop, and transferring data from a damaged-but-covered previous one, is just the most recent example for why I will continue to do so.

- John Richardson