NextStep ReUse Store

I had no idea what I was doing - only that I wanted really good speakers for my turntable. The employees were very patient with me and after some confusion they pointed me towards the best speakers they had in stock - even discouraging me from more expensive speakers saying "the audio quality is identical, not worth the extra 30$" Will come back when I'm ready to get a proper audio set up!

- theluppijackal

Though unable to fix my computer, (they only service computers they've sold) they were quick to refer me to an excellent company. Evan was precisely who you'd want to assist you. He was gracious, warm, helpful!

- Carla Gary

Visiting from out of town and failed to pack docking station power adapter cord. Looked at ordering an $38 option from Amazon, but same day wasn’t available. So I took a chance and came to NextStep and they were extremely helpful, identified and tested the cables needed and at less than half the price of Amazon ($15), was on my way in less than 15 minutes. Highly recommend this place.

- Lani Lee

For context I owned a custom computer building/repair business for a number of years. I don't do that anymore. I walked in and was curious about the stock. I asked to try a few things out which they treated me in an annoying way saying "we already test them". Seeing if they work and seeing if it feels right to use are different. I also was interested in the CRT and wanted to try it and they also seemed upset that I wanted to try it out claiming that its tested. CRTs have different levels of wear and tear. I just wanted to gauge where it was at. I saw a keyboard I liked and they asked me to move where I was testing it rudely when I was instructed to test it there. Prices are not below market don't let them gaslight you. The prices either match Ebay or are above it. The person working tried to gaslight me into saying they have the lowest. When I showed them online is lower they rudely said then buy the one online. Ebay has a money back guarantee when things don't work or are in poor condition. Complete scammers that parade as doing something good when its really just getting tech for a low cost from businesses and profiting off of people who aren't looking online. Mainly this business targets the elderly and the disabled. Store employees seemed untrained and not passionate about tech more passionate about not having to really do anything at all for a job.

- Alex B

Absolutely wonderful and crucial service to Eugene and Springfield. The service at the retail store was excellent. They helped me pick out a dual monitor computer system for my new desktop. They helped me find all of the cords that I needed and explained what I should expect for audio. I am so pleased with my recycled work space. I highly recommend this store. You are helping the environment and enjoying great prices on electronics.

- Eva K