Business Hours
Business Overview
Apple Crocker Park is a tech store located in Westlake, Ohio that offers a variety of repair services. Reviews are mixed, with some customers praising the helpfulness and knowledge of the staff while others report long wait times and poor customer service. The store seems to handle various Apple device issues, including phone repairs and sales.
Services Offered
Most Recent Reviews
Amazing experience. I was treated very well and given good attention, even at a busy time where many were in the store. I was seen to replace my phone battery, and they were quick to work on some diagnostics, and then it took just one hour to do the repair. I was given a free Apple Vision VR tour, which was a very nice thing to do while waiting. 5/5 experience to the employees and the promise time.
- Cal
I bought a new iPhone last week and it was not syncing to my car. After trying to download several programs and becoming increasingly frustrated i brought it into the Westlake Apple store. The associate that helped me, Mike, was very patient, knowledgeable, and discovered that I had purchased a bootleg cord. For $20 I got a new cord and can now sync with now issue.
- Tim Skaryd
Can't tell you about the service here because I couldn't get any. I went in today to buy a laptop. Go wait over here I'm told, so I did. 15 min later I'm still waiting. Ordinarily I'd think they're just busy but in the time I stood there I counted 4 people in the front of store socializing and 3 more in the back. Not helping a soul; just BS'ing between themselves. Apparently their designated roles of floor walker and tech guy in the back preclude them having actual interactions with customers or (God forbid) making a sale and answering questiions. Or maybe it was because I was the shabbiest dressed person in there having come straight from my construction site. It could go either way. Too bad employee fraternization is more of a priority than customer service. I will never go back there. Overpriced toys that I have to beg employees to help me purchase? Hard pass.
- Daniel M
I recently visited Apple Crocker Park and was blown away by the level of customer service. The staff member was incredibly attentive and made sure all my needs were met. The staff member that helped me was named reneem.
- Ggg
I am literally sitting in the Apple Store rite nau as I type this. My appointment that I created a couple days ago was for 1:15. I wasn't seen until 1:38. I take my time seriously and expected since I made an appointment I would be seen at the appropriate time. The young lady who helped my was very nice and apologized but also stated that the wait time was inexcusable and appreciated my patience. I didn't take my frustration out on her. I just wanted to be seen on time for my issue.
- Obi-Wan Ken OG