Business Hours
Business Overview
Keith Stone Computers offers computer repair services for a variety of devices. The owner, Keith, will provide quick and thorough service, according to a 5-star review. The business offers full service to its customers. The business owner is the best and is trustworthy with all your computer needs.
Services Offered
Most Recent Reviews
I took my computer to Keith on Friday, 9/27. I tried to pay the $20 diagnostic fee, up front. Keith said just wait, as he has said in the past. His agreement states he will call after 3 days to tell the results of the diagnostics. Keith called me on a Sunday 9/29. Keith only called to tell me how much I owe him, $140. Then I asked Keith what was wrong with the PC. He said the operating system needed to be reinstalled. He also decided to backup my data and charge me for that. I asked Keith what happened to the call for diagnostic results. I never authorized him to do any work on my PC. He ignored my question to tell me what he did to the PC. I complained to BBB. Now he is saying I need counseling and I was disrespectful after he worked hours on my PC. Keith is not telling the truth. I still want to know why Keith did not call to tell me the diagnostic results prior to him completing unauthorized work on my PC. Keith still has not answered that question. He knows he was wrong. I believe Keith is currently going through financial difficulties. It seems to me he is resorting to ripping off his customers by extorting money from them. Then he lies and defames their character, to cover up for his extortion efforts. Keith, you are a smart man, there are ways to supplement your income rather extorting money from your customers. The only thing Keith was authorized to do to my PC was diagnostic. Diagnostics is $20 not $140. The agreement is in writing. He wrote the agreement. He does still have my PC and probably a backup he made of my data. SMH Today, 10/4/24, once BBB contacted Keith about my complaint, told BBB that he will now delete data off my computer. SMH CUSTOMERS BEWARE! Keith Stone is desperate and is now doing desperate things, to extort more money from his customers. SHAME ON YOU, KEITH STONE COMPUTERS! 10/26/24 If anyone reads BBB complaint, it clearly identifies which one of is lying.
- Peaches
Keith Stone Computers provided quick, expert service on my laptop. It was running so poorly that I thought I might loose key info, or that it was time for an upgrade. But in just 24 hours and 1 very low repair bill, Keith had my laptop running well and faster than ever. Thanks, Keith!
- Ann Fisher
Keith Stone is the best. I can trust him for all my computer needs. Full service.
- Neeko TheGreeko
A+ This guy is the BEST OF BEST. Superfast friendly service. HIGHLY RECOMMEND.
- C R
He fixed my son’s PlayStation 5 port where the HDMI cord goes in. He was fast and was the cheapest price I have found. It’s been 7 months and my son’s PlayStation is still working like brand new. Definitely recommend him to others!
- Rita Ham