Geek Squad

Can verify all the other bad reviews. Was invisible to all the blue shirts wandering around doing nothing other than socializing. Only to be asked if I could come back in a couple of days. Best $1,400 I've ever spent on a laptop didn't even last a year and they could care less about fixing

- chris lodge

Pure disappointment. You are better off driving to Toledo Apple Store to get your phone fixed than doing it here. They are rude and somehow their techs don’t show up for 2 consecutive days! Why bother accepting appointments if you cannot fix phones?

- Joshua Homera

Messed ordering system. I ordered on the Web site. Got there. I was invisible for 15 minutes. Finally some one wanted to help. It was a ghost order.. they said.. so I purchased one with the paperwork I had.. 3-4 days later they said my order was in and I could come and pick it up. ... I did not go pick it up.

- Rick Constien

Had my son’s phone dropped off to have the screen repaired and they didn’t have the screen in stock, so they ordered it. Said it would be in, in 3 days. 7 days later not done yet. Called to check on it couldn’t get a person from the store in Findlay to answer, so my husband traveled from BG to Findlay. For a Best Buy lady to treat him horrible and tell him they now didn’t even know when the screen would be in!? Ok we called the apple store in Toledo to see if they had the screen we needed and they do. So he went back into the store. geek squad in Findlay refused to give our phone back even though we paid for the repair and told them it was fine to not get our money back. We don’t want the money we just want our phone that belongs to us!!!!

- Tenille Holland

Cameron from geek squad was AWESOME!!! He was so kind and so quick. I got my speakers repaired in my car and he was extremely fast and very friendly. He did great work and I now want to bring my cars here for any electrical problems I ever have!

- Ivy Sipple