Business Overview
The Tech Authority is a computer repair business in Columbus, OH that offers services. The reviews indicate that the business does iPhone-related repairs, and the team also appears to have good customer service. They are capable of doing repairs and offer services for iPhones and iPads, and offer good customer service to their customers. The Tech Authority has an expert staff which helps make it a reliable option for anyone who needs their devices repaired.
Services Offered
Most Recent Reviews
I went in to get my iPhone 8+ battery and charger fixed sometime around the week of November 14, 2021. When I got my phone back a little under a week later, everything was fine until I realized my vibration no longer worked, which wasn't an issue before getting it repaired. I sent an email out to the owner asking about it but never got a response. Great customer service in store, not so much online. While they did manage to fix the original problem for me, I'm a tad bit annoyed with the new problem.
- Dusty Lindsay
Stopped in last week about an hour and a half before closing to get my iPhone 6 battery replaced. Guys in the store we're friendly, and they were able to take my phone immediately and got it done before closing. Overall it was quick, easy, and affordable. As far as the phone goes it seems to be working well, and the battery is doing as expected, so no complaints from me. If I have further phone maintenance needs I would not hesitate to bring it back here.
- Jonathan Flaugher
My phone stopped charging so I brought it in. They offered to fix the charging port quickly and for a reasonable price, but before they did it, they took a careful look inside. Turned out the port was just super linty. A helpful technician spent ten minutes cleaning it for free! Could not be happier. By the way - the guy at the front desk is quiet and sort of ignored me for a few minutes, but don't let that put you off.
- Jack Liebersohn
Tek Experts saved the day.... and my iPad 6 Gen and my iPhone X. Daniel was incredible to work with. He was honest and straightforward about prices and repair time. He even drove to my house, picked up my devices, repaired the one that I needed immediately in his work van in less than 20 minutes and returned the other device a couple days later. They are working around the clock to fulfill orders and for about 10% less than all the other device repair shops within a 15 mile radius. I don’t normally leave reviews but I was beyond satisfied with my experience with Dan and Tek Experts - Columbus and I’m confident you will be too!
- Megan Stinebuck
Had my iPhone X screen replaced here after it cracked. The first screen wasn’t right — white spots, some glitches — so I went back in, and they were happy to replace it a second time at no cost because it was still within the three month warranty. The second screen is perfect! Overall happy with their service and experience, just docked one star for the first screen mishap. Would definitely recommend, because they do good work, and will rectify quickly and fairly if there are any mistakes.
- Bryce Benton