Business Hours

Monday
9AM-7PM
Tuesday
9AM-7PM
Wednesday
9AM-7PM
Thursday
9AM-7PM
Friday
9AM-7PM
Saturday
9AM-6PM
Sunday
11AM-5PM

Business Overview

Staples in Columbus, Ohio, is a retail store offering office supplies and printing services. Customers report mixed experiences with customer service, with some praising helpful staff and others finding them unhelpful, particularly regarding self-service machines. Overall, opinions on the store's cleanliness and organization are positive, but printing experiences seem inconsistent.

Services Offered

PC Repair
Mac Repair
Phone Repair
iPhone Repair
iPad Repair
Android Repair
Hard Drive Recovery
Screen Repair
Laptop Repair
Virus Removal
Computer Sales
Network Setup
Remote Support

Most Recent Reviews

2 years ago

I dropped in here for some office supplies first thing in the morning as they were opening up it was a great experience. Let me tell you the store was clean neat and organized although not the biggest office supply store it certainly seems to be a very efficient and well stocked wanna. Soon as I walked in I went to the courtesy desk and ask the gentleman behind the counter or some ink cartridges were introduced himself is Ron and I believe it was the manager there and he was extremely friendly and helpful. In today’s America where Many times employees do the least amount of effort, “ Quietly quitting”, You won’t find out here. I gotta give this place a double thumbs up I’m going to be a lifelong customer because their service was fantastic and it’s just a good environment and very convenient and quick

- J Carder (Mr Manager)

2 months ago

I just had a Christmas poster produced at the Kenny Rd Staples in Columbus, Ohio. The employee (Robin) who helped me complete the project was absolutely amazing. She was patient even in the Christmas rush, knowledgeable of her craft and the result was a keepsake my grandson will always have. Ten out of ten for customer service from Robin.

- terry merriman

a month ago

I'm especially grateful that when I can't find a needed product in-store, Staples offers to arrange to have it shipped directly to me. That saves a lot of time and gas in unnecessary driving to other stores.

- Ann Alaia Woods

a month ago

Store is always clean. Staff roam to be helpful. I always find what I want...and them find something that I did not know I needed...and am so happyl

- Barb

6 months ago

I have been coming to staples for years. I’m not a tech person so usually come for some printing projects and usually get some ink and paper for my home printing purposes. I came here last week to get 5 documents printed in color. There was no line and the attendant told me to use the self service machine. He did t explain it and just told me to sit at the computer which charged 35 cents a minute. I followed some instructions on a business card the attendant handed me and was confused. The attendant said we’ll just follow this instructions when I came up to get some help. I decided to leave, paid an annoying $5 for the computer that I accomplished nothing with. I went t across the street to fed ex office and used a self service machine there but an attendant actually helped me and it only cost $3.25! I will now only go to fed ex for my printing needs- better customer service and the environment is much cleaner and up to date.

- Grant Donnelly