Business Overview
Compucave is a Cincinnati based computer repair business that offers a variety of services, including pc, laptop, and monitor screen repair. The store offers a friendly environment, with staff members who are friendly and very willing to help. Their services include great customer service, the ability to make repairs, and the sale of computer bundles. The staff offers very good customer service and is friendly. Customers who are novices are matched with the right product to fit their needs. In general, the overall business is a good experience.
Services Offered
Most Recent Reviews
True customer friendly service and environment! Nice selection! If you are novice, they are very good at matching a product to fit your needs. If you are looking for something specific, they work with you on adding hardware and amenities. They repair troubled system at a good price and consider offering fair value for older computers. The owner is very straight forward and friendly! I saved a bunch of money here :)
- GoodVibes
Took my 8 year old HP laptop to CompuCavefor repair after gettng a 10% off repairs from Valpak. It was damaged while traveling and the guys there did a great job of replacing the screen for under $200. It looks as good as new. They kept me in the loop as to what needed to be done and the cost at all time. And it took less than 3 weeks so I had it back before Christmas. Highly recommend them for repairs and they have some real nice complete computer bundles for sale too. You will be pleasantly surprised when you check them out.
- Michael Hogeback
They had amazing customer service! Also, they work hard to make sure they get what the customer needs done! Friendliest people I have met and if I ever want a computer or need mine fixed, I will make sure I go to them first before any other computer store! 10/10, would go to again!
- Chris Brown
They r cheaters. They don’t know even what is the hard disc and how that works. On the name of data retrieval they’ll ask u hefty amount. Even for small desktop problem they’ll tell u that your mother board has crashed. It can’t get fixed, even if u ask them to repair then they’ll give u $350 estimate. Obviously u won’t accept it and fall in their trap and they’ll sell their computer to you. Thats their strategy. They know nothing how to fix the system. They’ll ask $50 for just diagnosing the problem where problem is visible and understandable. Someone will definitely sue them down the line...
- Sanj Thakur
Great experience! Took my laptop in because it was having charging/battery issues, and Jason took the time to power everything up and try and narrow down the problem with me before ever suggesting a diagnostic. He said he’s not one of the techs, and after trying a few things and researching he said it would need a diag from their tech and that diag fee would be applied to any repairs should I choose to have them done. Ended up being 2 faulty batteries, but they checked out all related potential issues and talked them through on the phone with me to make sure I wanted to keep the process going. All said and done they were going to charge an additional $26 dollars so I went in to pick it up and it was working fine. However, Jason had remembered I was repairing it to sell, so he made me an offer and after a little negotiating, we agreed on a price and my repair and my sale was done! Great experience, more reasonable than the big box stores, and seemly very knowledgeable staff that are friendly. I call that a win.
- Craig Rolf