AAA Laptops & More
3.7 (147 reviews)

Business Hours

Monday
10AM-6PM
Tuesday
10AM-6PM
Wednesday
10AM-6PM
Thursday
10AM-6PM
Friday
10AM-6PM
Saturday
10AM-5PM
Sunday
Closed

Business Overview

AAA Laptops & More is a computer repair shop in Cincinnati, Ohio. Reviews indicate that customers have had issues with the quality of repairs and the time it takes to get their computers back. Many reviewers had negative experiences, including receiving laptops with broken parts or not functioning after the repairs.

Services Offered

PC Repair
Mac Repair
Phone Repair
iPhone Repair
iPad Repair
Android Repair
Hard Drive Recovery
Screen Repair
Laptop Repair
Virus Removal
Computer Sales
Network Setup
Remote Support

Most Recent Reviews

2 weeks ago

Came to have my touchpad fixed, took weeks for a cleaning, increased the price, didn't fix it (same issues started a day after getting it back) and I am writing this months later because I just realized they stole the extra stick of ram from my laptop. Only out $30-$40, but pretty wild that I thought maybe it just went faulty but took it apart and it's missing entirely. BEWARE

- Trenton Michael

3 months ago

Review after 3months of laptop screen replacement. *poor screen (less visibility even after increased brightness) *the bottom edges doesn’t go inside, they left it outside and it doesn’t go in. (Not properly fitted, they lied and convinced me something something just so that I can take laptop and leave) *They say CONVINCING total amount but WITHOUT TAXES (they promised to fix for convincing total amount but never mentioned with or without taxes)-if I would have known, I would have gone to a manufacturer store in ordered to get it repaired for a few extra bucks. *NOW, the left side connection or keyboard to screen connection latch BROKE. (Can’t open laptop now without holding it hard so it won’t come out) *also doesn’t give it on promised time. Expect minimum 3weeks to get your laptop back I bought this new laptop for 1300$ (considered luck) because reg. Price 3000$ just a year before. My laptop is BS now after that 400$ screen replacement. I’m Very disappointed. I would not recommend this service for laptop screen replacement.

- Prakash Reddy

2 months ago

This place kinda sucks. This happened a while ago but I took my desktop there to get the motherboard replaced as I just didn't have time to do it myself (happened during finals week). Basically I knew the board was fried and had already ordered a replacement but they said that the new board would require a new PSU as well, so I went to Microcenter, bought a new PSU and brought it to the shop where they told me it wouldn't fit (it did). Anyway after them holding my desktop for weeks they finally give it back to me and it literally doesn't even turn on. My roommate and I took the entire computer apart only to discover that the new motherboard they had attempted to install was put in completely wrong. Multiple pins were bent, one of the power cords was forced into its port upside down (which bent even more pins). Thankfully my roommate and I were able to fix the pins and get it working, but the shop literally created more problems than they solved. Also it seems super common for people to take their laptops here to get screens replaced and for them to basically just completely mess it up. This happened to me too. I took my laptop there to fix the screen (this was before my dekstop fiasco), and after waiting a week or two because "we needed to order the right screen", it worked fine for about a week before the screen literally started peeling off my laptop and eventually stopped working completely. Took my laptop somewhere else and they said whoever had replaced the screen basically fried the video port so the laptop was completely ruined

- Ted Bilott

4 months ago

If I could give stars I would, I brought him my computer on September 5th and I just got it back October 2nd. He told me it would be done within 3-5 days, then I called him to him saying that actually it was not done and I would come have to give him 200 more dollars after already giving him 250 dollars. He ONLY ACCEPTED CASH and got mad when I asked about card. He then told me it would be done September 24th I called the 25 after again not receiving a call and he told me that it actually would not be done until October 1st. So again I called him at the end of the day October 1st to him saying he just got the screen and he would give me a call the next day after he finished it. I never got the call and had to call him and when I did he told me something was wrong with the video cable and I would need to spend more money but I was done so I went by to pick it up no matter the condition. He put the whole screen into a laptop and showed me how it was not working 100% and then showed me what it was supposed to look like WITH MY COMPUTER!! He did not even know which computer was mine and was showing me a computer that was not mine and trying to get me to pay for a repair I did not even need. He would have let me walk out with it to had I not realized the computer he was showing me what it was supposed to look like was mine. He gave me a high five and he laughed and I went on my way. 450 dollars and a month later I have my computer back, I cannot tell you enough stay away. I should have known when he only accepted cash and never called me back.

- Tyler Skilskyj

2 months ago

Please look reviews before you go this place. If I could give stars, I will give zero. This place is so bad. The same problem as my class mate. Price difference is 65 dollars. Just open up my laptop and do nothing charges 130 dollar.

- Kaimeng Jiang