Apple Summit Mall

Ross and Doug were amazing! Ross helped us with restoring my mom's iPad and Doug helped me purchase my first pair of Apple headphones!! Great service and super friendly!

- Rachael

Wow, i set an appointment and showed up 10 minutes late. The store was packed with at least 60 other customers (and the store is a smaller establishment). I was greeted within 10 seconds of entering, and the genius bar checked me in less than 3 minutes after I’d gotten to their table. I waited MAYBE 5 more minutes for one of their agents who quickly assessed my Beats headphones, went over the process of repair covered by my Applecare+, and documented good contact info so I could track the progress of the repair. They got me in and out within 12 minutes, very unexpectedly. I 100% recommend their services if you have ANY issues with your Apple products.

- Eleasha Garrett

I had the nicest, patient and informative worker by the name of Ajoae( I may be spelling her name wrong) sorry if I am. She helped me with my iPhone id issue today. Her customer service was A1 and I wanted to thank her and praise her for the great service! This was at Summit Mall Apple store.

- Sonya Pearson

Seems like a great Apple Store located in Summit Mall around the corner from Dillards. It is a large, bright and spacious store with plenty of places to sit down and look at computers and other electronics and confer with Associates. The store is sparkling clean and extremely organized too.

- Sharon Doyle

Great customer service, Jamal and Aaron were super personable, professional, and caring. My daughter had broken her phone, they took care of her and eased her anxiety. Major kudos to the entire team, as this was an exceptional customer service experience that I would put way above any other retail experience that I've had.

- Ryan Grewell