Business Hours
Business Overview
Computer Detectives is a computer repair business that offers fast and reliable service. The reviews indicate the business is knowledgeable, friendly, and provides excellent service. Customers can expect same-day service for their computer repair needs, including data recovery.
Services Offered
Most Recent Reviews
Very friendly and very knowledgeable. I had an issue with my high end gaming pc and he had it figured out and back to me within a few hours of me dropping it off. It was also on a Sunday which is super convenient and awesome! I would recommend him for any computer problems!!
- Michael McClung
Bob is really responsive and very easy to communicate with. I had a hard drive that likely failed, I had tried everything to fix it and I wanted to recover the data if possible. While in the end, it appears the hard drive ultimately had a complete failure and he wasn't able to get the files retrieved, he didn't charge me for trying. He explained the issues he was seeing and potentially why the drive failed. Losing data and memories on a hard drive is already a very painful process, and Bob was super kind. I had dropped the drive off in the evening, and the next morning he had given me the update. Even though I hope to not have any computer issues, he definitely will be highly recommended by me to friends and family in case of any unfortunately PC events.
- Tiffany Γ.
Its not very often nowadays for you to find a company or someone that leaves you amazed at the service they provide. That is exactly what I got today (on a sunday) when i took my laptop to Computer Detectives. Not only was Bob a pleasure to deal with, he was extremely knowledgeable AND FAIR!!! As i mentioned i called Bob on a SUNDAY and ask if he was available to help out with a laptop i could not get to work. I dropped it off around 10:30ish and had it back before the day was finished fixed SAME DAY. Bob went over everything he did and some things he did to help try and avoid issues in the future. If you are needing work done on your computer I highly recommend reaching out. Seriously thank you Bob, you have a customer for life with me. People seem to be very quick to blast out a review when the experience was not up to par or thier expectations, however fail to acknowledge those who knock it out of the park. That is why i wanted to make sure that i took a moment to recognize a great company providing great service!!!!! Here is my experience going with the BigBoy store and their merry squad. Hopefully it will help others avoid getting taken advantage of. I recently purchased a laptop from the blue & yellow box store for work. I went with a higher quality unit to try and avoid issues down the road. Ofcourse about 11 months into it I went to boot up and got the blue screen of death. Took it back to the big blue & yellow store thinking it was ok thats why i went with them right?? Wrong their "squad" turned me away the first trip because i didnt have an appointment. After making appointment and returning i was 1 day out of warranty, yes 1 day really. Long story short I was given options lowest one being $300 and told how sorry they were that it was unfortunate. I spent 1k on a laptop worked for 11 months didnt seem like a deal lol. Fast forward almost a year later sitting on my self as a paper weight i figured lets give the big blue "squad" another shot and the only thing different was this time i could buy a warranty through them for around $189 which was a monthly recurring fee. Then the other nickel & dime fees was a little over $325 best case worst case it wasn't repairable and i would need to by new laptop. Ofcourse they wouldn't know until i paid them first. I politely declined and laughed all the way out the door. Figuring i had nothing to lose I was going call around try to see if i could find someone to help AND I did on the first call i made. My only regret is that i didnt find Bob @ Computer Detectives sooner.
- Steve Moore
He is experienced, knowledgeable, and professional. Also my laptop was dead when I brought it here, he was able to get all the data off of it in a short period of time and for a reasonable rate. I will go here for any more of my tech troubles in the future. **Highly recommend**
- Kyle Wilson
Had an issue with my pc overheating. He did a thorough analysis of my issues and got my pc running like new. Was expecting to be without my pc for a for a bit but had it back in a little over a day. When I picked up the pc he did a full walk through of the work. He was very professional and did great work. Will be a repeat customer if I have any future pc issues.
- John Ray