Business Hours
Business Overview
Intrex Computers is a repair shop in Raleigh that seems to offer a range of computer services. Customers have reported mixed experiences, with some praising the quick turnaround and helpful staff. There are also complaints about unexpected charges and refusal to do certain repairs, highlighting some inconsistencies.
Services Offered
Most Recent Reviews
Told me I would be charged 70$ for a diagnostic, when I went to pick up my computer they did extra fixes and charged me $140! They claimed it had thermal paste in the socket that needed to be cleaned out for the PC to work. Thermal paste is not even electronically conductive but they still charged me for it!
- Asher Dart
My computer was on its last leg so I called at 5:00 pm, panicked, and talked with Eric. He gave me wonderful advice. I knew I needed a new computer, and not being tech savvy at all, I was nervous. I went into the store because of Eric’s expertise and because he took time at the end of the day to help me “off the ledge”. I walked in and met Curtis who listened to my needs and assured me it was no problem. The turn around was quick and exactly what I wanted. I am telling everyone about this store! It was a wonderful experience!
- Bets Handy
refused to fix my key- i only need one letter fixed- they insisted on replacing all the keys, employee told me he wouldnt even fix it for me on the side if i paid him- also didnt know where else i can take my laptop
- Matthew Claxton
Intrex has built, upgraded & supported my desktop PC life since 2012. I was afraid my Win10 to Win11 experience was going to be time-consuming, but, with staff guidance, parts were ordered beforehand & the turn around time was less than 24 hours. Another great experience with these folks.
- TnT Medlin
I recently required an upgrade for a powerful Intrex computer I have used for years, and Joe listened to what I thought I needed, gave me his input and said he could have everything taken care of by the next day or two. True to his word, he called first thing day two and I picked up the computer. I have had Intrex build and service my computers for many years without any issues. They do solid work and back it up!
- John Ford