uBreakiFix - Phone and Computer Repair

The techs here are super. I couldn’t get my wife’s phone to charge not realizing that a piece of the charging cord had broken off on the port. The lady tech (I hate that I did not get her name) that waited on me took a glance and told me what was wrong. It took about 30 seconds for her to clean out the port. We plugged it in and it started charging. She sent me on my way and didn’t charge me. I was impressed with how quickly she diagnosed what was wrong and fixed it. I was grateful that it didn’t cost me. Impressed.

- John Stack

I went in as soon as they opened today to see if they could fix the screen on my phone. They had the part in stock, lucky for me it was the only one left, and they had it done in exactly one hour. Very nice, comparable prices to other places I've called, and efficient. Definitely recommend.

- Aixa Haskins

My first experience with this business and it was awesome! William in the KERNERSVILLE branch was very informative and was able to address and fix my problem fast. Very economically also. I will go back!

- Tim Gerber

Well the tech was upfront and honest😁 She was very knowledgeable and understanding to my needs. My iPhone 11 was repaired successfully but my iPhone 15 had some issues which the technician explained and offered to send off to assist repair and hopefully it will come back in working order as well. But so far so good!

- alexandria daniels

Absolutely the worst experience I have ever had. My phone was in need of a battery replacement and the person in charge told me it would be an hour wait. After being delayed for over three hours I was told that my phone was damaged during repair and had to stay in store for over a week. This forced me to purchase a new phone because the following week I was going out of state for the convention and was told that I could either receive the phone "fully repaired" at no cost or receive a small check to help cover the cost of the new phone but I would not receive my already damaged phone. I was forced to get my old phone bad so I could recover all my data, photos and log in information on all my apps and transfer them. HOWEVER, during the middle of transferring all of that, the touch screen popped out of the phone because the incompetent employee who was in charge of my phone did not glue the screen on properly. I made a case with their corporate office but since this is a franchise location that isn't operated by corporate, they could not help me out and I was offered a "discount" on a replacement screen. When I looked at other one star reviews I discovered that other people have had similar incidents happen here. DO NOT make the same mistake I did by trusting these idiots. They will take advantage of you and I recommend you go to someone like Geek Squad who is better operated in these type of repairs and would actually own up to their mistakes unlike these people.

- John