I.T. Worx - Apple Authorized Service Provider and Reseller
+1 336-285-0368
Business Hours
Business Overview
I.T. Worx is an Apple Authorized Service Provider in Greensboro that provides repair services for Apple products. Customers generally report positive experiences with the staff and find the service helpful, though some mention slower turnaround times. They seem to offer various services, including diagnostics, repairs, and data recovery.
Services Offered
Most Recent Reviews
Went here for a battery issue after apple ran a diagnostic saying my computer has water damage and was going to cost 800 dollars to fix. They ran two additional scans and found no issues and corrected my charging issue and got my computer back on. They have been so helpful, I did have to go back a few times but each time they were literally so nice, patient and only charged me once. Really a pleasure to work with.
- Casside Butler
I’d bought a couple of flash drives online to back up my iPhone and iPad, neither of which worked well. One visit to IT Worx, and my problem is solved. These guys know their stuff. My wife has also had good experiences here with Apple repairs.
- Dean Driver
My 2018 MacBook was having screen issues. A replacement screen was half of what a new computer costs, so I ordered a new one. I was concerned about downtime and the transfer of documents etc. They made everything very simple and my new computer was set up perfectly. Low stress! Thank you very much!
- Michelle Mottinger
I brought my MacBook Pro here for diagnostics due to some issues with my screen and overheating. Everyone I spoke to was nice and respectful for the most part. It took longer than I would have liked, and felt like things only got moving when I would call and ask. I wish the process hadn't been quite as slow and I didn't have to check in on them every day or two.
- Taylor Phillips
After taking my iMac to the Apple Store and being told that it was too old to get parts for, the Genius Bar employee referred me to I.T.Worx. Not only did they repair the failed hard drive, they connected me with a data recovery specialist in California that retrieved all of my data up front. They shipped it in advance of their repair. When the computer was shipped back, the display screen was cracked. I.T.Worx helped to navigate through a claim that covered the entire cost of replacement. End result: my go to computer of the past decade was returned to me with 100% recovered data, a brand new hard drive with larger memory and a brand new screen. All of this was less than the cost given to update with brand new equipment that would be comparable to what I had.
- Farrah Cox