
Sterling Technology Solutions | Managed IT Support & Services Charlotte, NC
+1 704-271-5001
Business Hours
Business Overview
Sterling Technology Solutions is a well-regarded IT support provider in Charlotte, NC. They offer managed IT services to businesses, receiving consistent praise for their responsiveness, professionalism, and technical expertise. Customers often highlight their network setup and ongoing support as key strengths.
Services Offered
Most Recent Reviews
Sterling is always quick to respond and very helpful. I'd recommend them to anyone looking for a great IT solution!
- Barb Kirton
My company switched to Sterling after about a decade with another provider. The other provider was a one man show, and we were one of his larger accounts, so we always got immediate responses and dedicated service, and I was concerned that response times would suffer when we transitioned to an MSP with more staff. But I gotta say, the response time and attentiveness have been nothing but exceptional with Sterling. Tickets are resolved quickly and professionally, and everyone we have interacted with has been very pleasant and customer service focused. Not only that, but the engagement on the status of our network and equipment and quarterly VCIO meetings have helped us benchmark our current IT situation, and understand and plan our future needs. The depth of resources for security have been excellent, and the proactive nature of the alerts and monitoring are second to to none. My only regret with Sterling is not switching to them sooner.
- Matthew Kelly
I think Sterling Technology Solutions has covered it all for us through the years. They did the initial setup of our network for my startup dental practice. In 8 years our server was down a total of 3 hours, and Tom and his team swiftly got us back up and running in no time. We recently upgraded to a new server and the transition was seamless. Tom and his team are competent, timely, and thorough. I speak to many colleagues who have had issues with their IT support and I am thankful for the outstanding service Sterling has provided to keep my practice running smoothly.
- David Slawinski
Our company hired Sterling two years ago and we have been extremely impressed and satisfied with the service and support we've received. Tom and his staff are professional, personable, and responsive to our needs. From day one, they have listened to us and helped us navigate our technology challenges as a growing business. Sterling Technology has been a tremendous asset for our company, and I would highly recommend this firm to anyone looking for IT services.
- Matthew Sohner
Sterling has handled the IT for my law firm for over 9 years. They are very professional, knowledgeable, and responsive. The not only do a GREAT job but are also fair with pricing. I highly recommend anyone looking for IT services to use Sterling. Tom is always available to take calls and service is very responsive.
- Mark Jetton