Business Hours
Business Overview
Parks Computers is a computer repair business located in Asheville, North Carolina. Parks Computers provided great and efficient support to customers, fixing computers. The employees at Parks Computers also offer expert advise for any computer issues, like when to upgrade to new computers.
Services Offered
Most Recent Reviews
I had two very complicated computer issues at the same time - one on my desktop and one on my laptop, both of which I use for work. The Parks team diagnosed and fixed my issues in 3 business days and then when I had a minor start up issue after that, they exchanged emails with me to fix that too! Quick and professional and friendly.
- Jeremy Dorn
Sent my laptop in for a battery replacement, turns out battery had only come disconnected from a fall. Only was charged for the time it took to take the computer apart and some basic testing. Relatively quick repair, honest and efficient communication. Would recommend.
- Ben Gregory
The only reason this place is getting one star is because there’s not an option to leave zero stars and the only thing they had going for them was that they were semi-nice. I’m going to be completely honest, if you love your PC, please don’t take it here. Spend the $200-$300 getting it fixed somewhere else or end up paying the same amount when you have to take it to another computer repair shop that actually knows what they’re doing. My boyfriend took his PC there to get fixed and Levi, who “fixed” his PC, lol DID NOT fix his PC. My boyfriend was out $200 if not more. He had dropped his PC off for it to be fixed, it was there for probably about 4ish days (including the weekend since they’re closed), Levi claimed to have fixed it, great. My boyfriend took his PC home and it hit the fan the same day it was “fixed”. My boyfriend then took his PC back and Levi then claimed to have fixed it again, and then it kept happening, kept crashing. Apparently Levi never secured the GPU and it was completely loose and it sagged; a RAM stick was also loose. As a result of my bf’s PC constantly crashing his windows became corrupted and he ended up loosing a lot of important files that would have costed him $120 to recover the files in addition to the $400 he has already put into fixing this PC. Keep in mind, this is after the fact Levi “fixed it” and this place took his money. So what exactly did this place do to fix his PC besides take his money? My boyfriend had to go to another repair shop and spend another $200+ and at least they were honest enough to tell him everything that was wrong with his PC and actually fix it this time unlike this repair shop. Save yourself the hassle and the extra $200 and go somewhere else.
- Ashley Byrd
My Dell Windows 10 was acting strange & it was slow. So I went Parks Computers in Westgate Shopping Center. Ryan said I could bring it in any time. Ryan told me Windows 10 was being replaced by Windows 11. He had a new Lenovo Intel i5 Core. He saved my stuff on old computer. I just wanted to make sure I could get my solitaire and mahjong titan games. And to use Mozilla -Firefox. So if you need a computer or computer repair go to Parks Computers. They have other things, the best, the boxes of all the computers we have used over the years. You cannot buy them, they are empty! Eileen
- E W
81 year old here that has not used a laptop in 5+ years was "hand held" through the purchase and operation of a new computer process with professionalism and much patience. Their 24/7 assistance in navigating and correcting issues is priceless! I highly recommend this company for your next computer challange!
- BD Lineburg