Business Hours
Business Overview
Randolph Communications is a telecommunications provider in Asheboro, NC, with a generally positive reputation. Customers often praise their reliable service and responsive customer support. Many reviews highlight the fast and dependable fiber optic internet service they provide, along with quick troubleshooting and a local support team.
Services Offered
Most Recent Reviews
Randolph Communications has done a great job for us. We have been contacted by other providers but over the years have experienced their “short term” good deals but not so reliable service. Whenever we have questions their local American English speaking team of competent professionals take care of us. Randolph service performs as promised. We anticipate being a long term customer. Hope this helps if you are evaluating providers.
- JASH Just A Section Hiker
The staff has kept me fully informed throughout the entire process of setting up fiber optic Internet. The two installers who visited my home today were respectful and accommodating, even waiting for my landlord to arrive to review the installation plans for the property. I couldn’t ask for a better experience!
- C. Holland
We were previously with Brightspeed, where our internet was excruciatingly slow and frequently down; their automated and outsourced customer service system was one of the most frustrating I’ve experienced; we had to utilize it frequently, and it only got MORE frustrating each time. Randolph, from the very first phone call, has been a night-and-day difference, with outstandingly superior service. Our internet is fast and reliable, their customer service is frankly, kind of a delight - every interaction I’ve had with a Randolph employee, from office to technicians, has been marvelous. The employees here are kind, real people, and although we do pay more each month overall, the consistency, quality, ease, and kindness we receive with Randolph is worth EVERY extra penny compared to the absolute monster we came from with Brightspeed. We are SO HAPPY with Randolph Communications!
- Kris Staska
Couldn’t be happier with our fiber. Incredibly reliable service. I love that you actually get somebody local if you have to call for any reason. Lightning knocked out our service twice and both times we were up and running in a few hours, one of those days being a Sunday. Always top notch service from customer service to the technicians.
- RJ
We love Randolph Communications! We never have issues connecting all of our devices. When we have any questions, we always have the best customer service and someone assists us right away. When we inquired about new service 2 years ago, we were connected with fiber optic as soon as we needed it.
- Sara Cockman